Reviews (397)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth by effectively collecting and showcasing diverse review types, including text, photo, and video. It features a user-friendly interface, supports mass uploads, and integrates seamlessly with platforms like Shopify and ECWID. Merchants praise its modern design and exceptional customer support, noting the team's responsiveness and helpfulness in real-time, even on weekends.

February 20, 2020

Yusuf! Thanks for the help. App is really easy to understand. Even if I got stuck while using this app, there was staff who can help me right away. I just love it.

Beavurr
South Korea
7 months using the app
July 29, 2022

Was about to give up, but then decided to try the support team. Yusuf help me in 3 minutes to get the reviews show on the store product page. Amazing!! Thank you, you made my day.

A Different Store
South Africa
7 months using the app
Edited February 16, 2021

I had a problem of adding reviews on collection pages, Yusuf hepled figure out my problem and some extra requests immediately. It really saved me a lot of time instead of switching to another new app.

Die Süssperlen Jewelry
Switzerland
7 months using the app
September 23, 2020

This is such an amazing app. Customer service is also spot on! Yusuf has been especially amazing in helping take care of technical things. Definitely recommend!

hale
United States
7 months using the app
March 29, 2020

Customer Service is EXCEPTIONAL!! I just downloaded this thing and they helped me iron out the kinks at 7pm on a Sunday evening!! No wonder they average 5star reviews..

The Eyeconic Shop
United States
7 months using the app
HelpfulCrowd replied March 29, 2020

Eli, it was our pleasure to be able to help you out. Glad we were able to get your full review page set-up in no time and just love the way our widgets look on your site!

Be sure to check out all our other awesome features and customizations to give it your personal touch, including personalizing the HTML email requests.

So great to have you in the Crowd.

Kind regards,

Anna

August 3, 2023

Helpful Product Reviews App is so easy to use and integrates well with our store. Customer service also top notch!

Happy Gay Art
United States
6 months using the app
November 28, 2019

Anna was super awesome and very quick to assist me in setting up the app as it needed a couple of line of codes manually inserted in the right place. She took care of it and the app looks FABULOUS and very professional. I'm so pleased! I've heard a lot of great things about this app. So far, excellent customer service!

Nathalie Lesage Art
Canada
6 months using the app
HelpfulCrowd replied December 7, 2019

Hi Nathalie, I'm glad that I could assist in getting the app setup quickly. We pride ourselves on our customer service and also HelpfulCrowd, so it's great to get this feedback.

If there's anything else we can do to help, please do not hesitate to reach out to us at any time.

Kind regards,

Anna

January 28, 2022

Rien à dire sur le support, ils sont à l'écoute et interviennent si besoin. Vraiment efficace ! Merci beaucoup

Salsa Origin
France
6 months using the app
June 11, 2020

App's been working great so far. Was easy to install, customer service has been very responsive to my few random queries. I really like the "verified buyer" tag to add credibility. Great app!

Gourmend Foods
United States
6 months using the app
June 26, 2019

The customer service is very good, they are very helpful and I like that you get to manage and publish your reviews vs them just automatically publishing. If I get a bad review, I’ll email the customer & try to work it out.

QueensRUs University
United States
6 months using the app