Reviews (400)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing store aesthetics and functionality. It supports visual reviews and multi-platform transitions, notably from ECWID. The app offers customizable emails and review displays, efficient customer support, and a valuable free plan. Merchants credit it with boosting sales through increased product credibility and detailed customer feedback.

July 25, 2020

Such a good app and it gives so much control! Great customer service too. I couldn't find how to edit something I wanted and Yusuf helped a lot and very quickly with no hassle!

odmoss
Ireland
5 months using the app
Edited December 30, 2021

Customer service for this app is 'off-the-hook' excellent. Immediate response. Immediate resolution. Super-helpful and friendly. They've set the bar really high for everyone else! Recommended! Great job Anna!!!

Gruff Combat
United States
4 months using the app
August 17, 2023

After much searching we have settled on Helpful Product Reviews by HelpfulCrowd as our review engine on peachandpineapple.co.uk. The app looks good on the page and works well. There is a manual step where you have to embed some code yourself if you want to show the review for each product on the collection page, which had I put in the wrong place, but after contacting support Yusuf quickly resolved the issue and also added the correct widget to the product page for me as I had chosen the wrong one. So far, so brilliant. Thanks HelpfulCrowd. 5 stars!

peachandpineapple
United Kingdom
4 months using the app
January 12, 2019

Just got this app to show reviews. Once installed it was easy and looks great on my site. Already got 3 reviews :) Fast at responding when needing help!!

Strive Beauty Collection
United States
4 months using the app
Edited October 15, 2020

I tested a lot of review applications and This is by far the best. The free plan provides all the features that I need (especially the social networks integration). The paid plan is interesting for big stores which have a lot of orders. The customer service responds very quickly and is very helpful. Hope to switch on the paid plan very soon.

Tweetshirt
France
4 months using the app
November 15, 2020

Great app and great customer support! The team behind HelpfulCrowd were very helpful and answered all my questions. Yusuf has helped me a lot through the whole process! Recommend 100%%

Craftaz
United Kingdom
4 months using the app
Edited February 20, 2020

I just installed the app and I can thank enough for the awesome support I received. I uninstalled the old review app, but the stars below the product had disappeared. As soon as I hit the support, they fixed in no time. It would take longer to explain, so they did it themselves. The app seems to work very well for my needs. This video futures will definitely be a must for my products, since people wants to know how to use them. Checkout www.sixplus.com.br and see. Another thing is the pricing, very reasonable comparing with others.
Em português:
Acabei de instalar o aplicativo e não posso agradecer o suficiente pelo incrível suporte que recebi. Desinstalei o aplicativo de review antigo, mas as estrelas abaixo do produto haviam desaparecido. Assim que eu bati no suporte, eles consertaram em pouco tempo. Levaria mais tempo para explicar, então eles mesmos fizeram. O aplicativo parece funcionar muito bem para minhas necessidades. A ferramenta de vídeo review será definitivamente um "plus" para meus produtos, pois as pessoas querem saber como usá-los. Confira www.sixplus.com.br e veja. Outra coisa é o preço, muito razoável em comparação com os outros.

Six Plus
Brazil
4 months using the app
August 12, 2021

The install was easy. I had a few custom request and Yusuf jump on it and had me fixed up in minutes and now I have reviews and question & answers on my site https://precisenaturals.com/ . Thanks again for all your help!

Precise Naturals
United States
4 months using the app
Edited June 12, 2019

Just got this APP installed in my store.Ian is amazing.Helped install the widgets for me and gave some tips.He deserves 10 stars.This app is a must have for all online stores.Will update this review when I open my store.Thumbs up to the team @ Helpful crowd

the-it-gal-secret store
Australia
4 months using the app
HelpfulCrowd replied June 17, 2019

Hey there the it gal secret store... we love your dresses... both the girls and boys here in the office ;-)

Welcome to the HelpfulCrowd community ...and thank you for your kind words for Ian. We look forward to turbocharging your store..be sure to check out all out help guides at helpfulcrowd.com

July 15, 2021

C'est ma toute première fois d'utiliser cette application et je la trouve impeccable paraport à ce que j'utilisais auparavant. De plus, ils ont un support client ultra réactif, merci beaucoup à toi Anna pour ta réactivité assistance à mon égard.

ZAPATOS ACUÁTICOS™
United Kingdom
4 months using the app