Reviews (397)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth by effectively collecting and showcasing diverse review types, including text, photo, and video. It features a user-friendly interface, supports mass uploads, and integrates seamlessly with platforms like Shopify and ECWID. Merchants praise its modern design and exceptional customer support, noting the team's responsiveness and helpfulness in real-time, even on weekends.

April 23, 2021

Got a little hiccup because I'm not extremely tech savvy but the customer service, namely Yusuf, is absolutely amazing! Definitely recommend.

JHOHANNAILS
Canada
2 months using the app
April 11, 2019

Great customer service. Had an issue with the review display running on two lines. Ian fixed it with no problem. Really happy with HelpfulCrowd.

Sweeetitude
United States
2 months using the app
HelpfulCrowd replied May 27, 2019

Hey Sweeetitude... we're chuffed to have you on board and were glad we could help you get the theme code sorted out.

Welcome again to the HelpfulCrowd community!

April 22, 2020

Fast response, helpful and very skilled :)
Yusuf responed within seconds and helped us immediately with our store https://knurhaar.dk/ Thank you once again Yusuf it's nice to know HelpfulCrowd have such dedicated people in their firm.

Knurhaar.dk
Denmark
2 months using the app
September 18, 2020

Customer service from Yusuf with HelpfulCrowd is top-notch! This is probably the best customer service I've experienced with any app from Shopify.

He helped me create email template promos, add summary widgets and product rating widgets. He also answered other various questions regarding the use of the app. He was very proactive, made contact and offered help at the perfect time. I get frustrated with some apps that require some coding because I'm not all that tech-savvy - he really helped to move the process along quickly and easily so I could integrate the app to my website.

I haven't had a chance to see the app in action yet (with an actual review), but it looks nice - it's not overwhelming or spammy-looking. So far, so good - thanks so much! steamybean.com

Steamy Bean Coffee Company
United States
About 2 months using the app
August 27, 2020

Great app, even better support. An all-in-1 reviews platform for a competitive price. Thanks!!!!!!!!

Designer Supplied
United States
About 2 months using the app
March 19, 2022

I rarely leave reviews, but this one deserves it! I have been using the application for 1 year already, 3 stores are connected, it is really very convenient, excellent interface, super technical support! And the main thing is that there are excellent templates for sending messages so that customers leave feedback, it works! Yusuf - my priority manager! Thank YOU!

Cryptomerch Today
United Kingdom
About 2 months using the app
January 7, 2020

By far the best review app for the $$ I have yet to find. I have already collected multiple reviews in a short period of time. Where other review systems only get 1 or 2 every few months.

FlexiFuse
United States
About 2 months using the app
December 2, 2021

I had some questions in order to get started with the installed app, and received quick and effective help from Yusuf! Thank you so much!

ecowomen
Australia
About 2 months using the app
Edited March 15, 2019

Ian at Helpfulcrowd has great customer service, the app is very easy to use. I would highly recommend this app, the review process seems to be more user-friendly than my previous review app.

Your Blissful
United States
About 2 months using the app
HelpfulCrowd replied March 19, 2019

Thank you Blissful for your review and also highlighting how easy the app is to use. We appreciate the feedback. Ian was also very chuffed that he could help you out. Love your store and we're happy that we can help grow your store, faster ;-)

August 7, 2022

The best review app! I use HelpfulCrowd on all my websites and find it really easy to use. Whenever I've needed some technical help (ie. integrating reviews onto a website on a new ecommerce platform) Yusuf is always very helpful and goes above and beyond to assist me. I can't recommend this app enough. Ten stars.

Gizzls
South Africa
About 2 months using the app