Reviews (397)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth by effectively collecting and showcasing diverse review types, including text, photo, and video. It features a user-friendly interface, supports mass uploads, and integrates seamlessly with platforms like Shopify and ECWID. Merchants praise its modern design and exceptional customer support, noting the team's responsiveness and helpfulness in real-time, even on weekends.

Edited October 8, 2019

The app is doing well, and it really makes a difference in sales. When people see that you have real reviews they trust your brand and products more. Their customer support is also great
Can definitely recommend them

Remootio
Hungary
About 1 month using the app
HelpfulCrowd replied September 4, 2019

Hey Remootio,

Glad to hear that we are able to help you with the setup and that our replies are helpful ;-)

We look forward to helping you turn more shoppers into customers.

Edited October 8, 2020

Yusuf was such a great help. I wanted to transfer all the reviews from one product to another but was struggling to do so. i asked Yusuf if he would be able to do it from his side, and he done it for me. It was really important for me to have the reviews on my site. so thank you so much Yusuf, such a great help.

Purccc
Belgium
About 1 month using the app
December 7, 2021

i love this app! it is very to set up to use.
most importantly,Yusuf always provide professional support!!!!!

techage.com
Hong Kong SAR
About 1 month using the app
May 17, 2020

I'm writing this after being a user of this app for almost a month. Not only does it do reviews and questions and answers Yusuf helped me import several years of reviews that were not csv compatable. I changed themes and Yusuf came to the rescue again, getting HelpfulCroud laid out perfectly in my new theme. Even made the color of the stars match my theme. If you are using a cheap app for reviews. Get HelpfulCrowd so you don't have to worry about them anymore.

griggindustries
United States
About 1 month using the app
HelpfulCrowd replied May 20, 2020

Need some plumbing gear, check out Grigg Industries!

We'll take cheap as a compliment and we also like the sound of great value ;-)

So glad to have you onboard Grigg Industries and to help you save and migrate your precious reviews collected over the years.

Yusuf was able to make the styling changes with the custom CSS editor, but keep a close eye in the app.

We're shortly releasing the new star icons and colour options feature so you can pick any colour under the rainbow and even different icons without needing to know any coding or CSS knowledge.

Thank again for your support Grigg and we are so glad to have you in the community.

From everyone at Team HelpfulCrowd

Edited October 3, 2021

Thank you Yusuf! I appreciate all the modifications you helped with and the patience you showed with me. The app itself is the only one I found that inherits my CUSTOM FONTS! So if you care about your brand design consistency, you should give this app a try! https://soilofbeauty.fi/

Soil of Beauty
Finland
About 1 month using the app
March 12, 2020

One of the best free review app available. With so many features and widgets available which other apps dont have even paid version but they have it for free. There customer service is phenomenal, best customer support ive seen so far specially yusuf, he listened to my continious request about setting up my store to my liking, he went beyond to help me out. Thank you yusuf, and you helpful crowd. You guys are the best
My store instashapr.com looks much more proffesional now.

InstaShapr
United Kingdom
About 1 month using the app
December 27, 2021

I had an issue with the Review button on my website not being fully displayed on a desktop. I contacted HelpfulCrowd and within minutes Yusuf replied saying that the issue was fixed. There was no need to do anything on my end to fix the issue other than reaching out. Great service.

ForExcel123
United States
About 1 month using the app
February 19, 2020

I had multiple questions during the installation process and they were happy to help me. There was an issue with installation (because of my theme - not their product) and they did the installation work for me! Whenever I have a question, they are always quick to respond. https://elektrics.co/

ELEKTRICS
United States
About 1 month using the app
Edited March 14, 2020

We LOVE this app! We checked out pretty much every single review app on the app store and nothing compares to HelpfulCrowd.

- It has all the features you need without any of the bloat of the other apps.
- Unlike other apps that need a lot of learning, it's extremely easy to use.
- The review requests that are sent to customers and the reviews displayed on the store are beautifully formatted.
- Their pricing is unbeatable! Seriously, why would you pay an arm and a leg to get a review app?
- And, finally, phenomenal customer support! They will accommodate EVERY single request without ever making you feel like they're doing you a favour. Yusuf in particular is a superstar in the way he handles customer queries.

Don't even waste your time with other apps, we've already done that for you, just get this one. And so that you know this is a genuine review, check out the implementation on our store https://www.shibusa.in.

Shibusa
India
About 1 month using the app
HelpfulCrowd replied March 29, 2020

Thank you Shibusa for your review. We can stop blushing :-"> :-"> :-"> :-">

So glad that were able to exceed your expectations.

We're looking forward to working closely with you to help you grow faster.

Welcome to the Crowd.

Kind regards,

Team HelpfulCrowd

March 29, 2020

Wonderful app - perfect fit for our business and even better customer support. This team goes above and beyond to help and we highly recommend this app all the way around. Thank you, Anna for your prompt response and kindness...

716 Fast Banners - a div. of Carpe Diem Designs, Inc.
United States
About 1 month using the app
HelpfulCrowd replied March 29, 2020

Hi Lisa, we are so glad that we could help you out today and that you're loving the app.

Thank you for the lovely review. We're just so glad to have in the Crowd and look forward to helping you guys out now and in the months and years to come.

Kind regards,

Anna and Team HelpfulCrowd