Reviews (400)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing store aesthetics and functionality. It supports visual reviews and multi-platform transitions, notably from ECWID. The app offers customizable emails and review displays, efficient customer support, and a valuable free plan. Merchants credit it with boosting sales through increased product credibility and detailed customer feedback.

Edited March 14, 2020

We LOVE this app! We checked out pretty much every single review app on the app store and nothing compares to HelpfulCrowd.

- It has all the features you need without any of the bloat of the other apps.
- Unlike other apps that need a lot of learning, it's extremely easy to use.
- The review requests that are sent to customers and the reviews displayed on the store are beautifully formatted.
- Their pricing is unbeatable! Seriously, why would you pay an arm and a leg to get a review app?
- And, finally, phenomenal customer support! They will accommodate EVERY single request without ever making you feel like they're doing you a favour. Yusuf in particular is a superstar in the way he handles customer queries.

Don't even waste your time with other apps, we've already done that for you, just get this one. And so that you know this is a genuine review, check out the implementation on our store https://www.shibusa.in.

Shibusa
India
About 1 month using the app
HelpfulCrowd replied March 29, 2020

Thank you Shibusa for your review. We can stop blushing :-"> :-"> :-"> :-">

So glad that were able to exceed your expectations.

We're looking forward to working closely with you to help you grow faster.

Welcome to the Crowd.

Kind regards,

Team HelpfulCrowd

March 29, 2020

Wonderful app - perfect fit for our business and even better customer support. This team goes above and beyond to help and we highly recommend this app all the way around. Thank you, Anna for your prompt response and kindness...

716 Fast Banners - a div. of Carpe Diem Designs, Inc.
United States
About 1 month using the app
HelpfulCrowd replied March 29, 2020

Hi Lisa, we are so glad that we could help you out today and that you're loving the app.

Thank you for the lovely review. We're just so glad to have in the Crowd and look forward to helping you guys out now and in the months and years to come.

Kind regards,

Anna and Team HelpfulCrowd

Edited May 13, 2019

The Customer service is great! The widget that they provide is very nice and clean looking. The settings in the widget allows you to change colors so that it fits within your specific theme very nicely like it did with mine. Most is automated this allowed me to focus on what I am good at (Selling not Programming). A lot of options with out being confusing. Everything is in a good location. Keep up the good work!!!

Koolimi
United States
About 1 month using the app
HelpfulCrowd replied May 27, 2019

Thank you for the kind words Koolimi, you've made us blush :-)

We've just released a whole widget refresh...and if you thought what we had before was nice, you should check out the new rounded corners and drop shadows...we love the drop shadows!

We like to do the heavy lifting and excited to see what we can do...together!

Welcome again to the HelpfulCrowd community and thank you for the support!

July 28, 2019

Great app! better price than others, and the best customer service! Hope it helps my website conversion rate.

PORTEGANTE
Mexico
About 1 month using the app
HelpfulCrowd replied August 3, 2019

Hi Portegante, thank you for sharing your review. We like to think that we offer great value with all premium features in all plans, as standard. We definitely look forward to helping you sell more.... together!

Edited April 26, 2020

Best review app I have tried! Has almost everything I want for a review app! And the service is unbelievably good! No matter what you want, they help you realize it in just a few seconds! Don't hesitate. Just give it a try and you will thank me later!

Casessay
United States
About 1 month using the app
HelpfulCrowd replied June 5, 2020

We love you Casessay! You have an awesome set of protective cases for phones and such a cool site!

Thank you for letting us help you get setup and established!

Team HelpfulCrowd

February 19, 2020

One of the most helpful and amazing costumer sevice. The app is just amazing and can't be review with less of 5 stars. Just incredible! That is my first review that I do and guy, download that app! The 99% of 5 stars is there not for nothing. AMAZING!

Earth of me
United States
About 1 month using the app
June 18, 2021

Top customer support!!! Yusuf was very helpful as always!! I recommend this app! 10/10 Thank you!!!!

Showery.com
United Kingdom
About 1 month using the app
February 6, 2020

I love this application, the support is very attentive and responds quickly. They solved my problem in just a few minutes.
What I also like about this application is the question and answer feature that allows for much more sales.

Neoba®
France
About 1 month using the app
Edited May 7, 2019

I like the professional appearance of this app. The gold star rating is my favorite feature. I recommend this app.

Just Jabbering
United States
28 days using the app
HelpfulCrowd replied May 27, 2019

Thank you Just Jabbering. We hope that you've had a chance to check out our newest features...and you'll be pleased to hear that the gold star rating is still there...with even more features.

We were glad to be able to help you with your theme installation. Welcome again to the HelpfulCrowd community!

August 4, 2020

great app and customer service, i mean check them out you guys! plans are flexible and reasonable price and last but not least the great content and value put in each plan

Zmatical
United States
28 days using the app