Reviews (397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting business growth by effectively collecting and showcasing diverse review types, including text, photo, and video. It features a user-friendly interface, supports mass uploads, and integrates seamlessly with platforms like Shopify and ECWID. Merchants praise its modern design and exceptional customer support, noting the team's responsiveness and helpfulness in real-time, even on weekends.
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Customer Support for this app has been amazing!
Kinda confusing to install but that was taken care of quickly. I just love how youre able to use actual videos as reviews. Number one reason why I never used Loox reviews and left Alireviews. This app is hugely underestimated!
We made a request to have a feature added and it was added the following week. IAN is a Rockstar, he literally is a man of his word. Helped figure out what was missing, and why the app wasn't loading, and now its working 100%.
Thank you for the kind words 3CUTECATS ;-) Ian will be chuffed! We're glad that we were able to help out with some of the theme snags and also deliver on the new feature to hide the dates on reviews. Looking forward to releasing a ton more, growth building features over the coming months. Welcome again to the HelpfulCrowd community!
Has really increased the amount of review responses we get. Easy install and importing past reviews from other platforms such as Shopify reviews was easy.
I've recently set up my online store and added this app because of the great reviews and they were not wrong! Very easy to set up and reviews started coming in immediately www.ecoladies.com.au
We are so glad that you started receiving reviews straight away Eco Ladies!
We pride ourselves on our frictionless review process, similar to Amazon, that is soooooo much better than the old in-email method for so many reasons ;-)
Here's to us helping you get a ton more reviews!
Team HelpfulCrowd
Yusuf is the man!! he will help with anything!! I'have asked a 1000 questions to Yusuf and he helped with all of them. Thanks!
Big thanks to Yusuf for helping me all day with questions i've had, and from the fast and understandable responses.
Very impressed with this review app. Unlike other apps, both videos & photos are included on the basic plan. Plus, their support team is amazing. Yusuf, in particular replied to my questions after a couple of minutes and managed to move the location of the review widget, install the rating widget and help me sort out the colouring of the widget. Really impressed with your quick response time and amazing work!
I used this app and ask for assistance and Anna was really helpful in helping me set up the no of days before review requests are sent.
Amazing. Highly Recommend! Helpfulcrowd is very great at managing the Review and Ask question. And good job from Yusuf. Thanks
I have not used the app yet...Just set it up. I wanted to review Yusuf and Anna for their excellent help over the past couple weeks as I worked on this. (It doesn't take that long to set up..Ii was just doing it intermittantly around 100 other things!) They respond very quickly...even after hours. The chat houses in email as well, so you have a record and can respond in chat or email, which is nice. I'm sure the documentation has the answers to the questions I asked, but I hat wading through docs, so thanks to them for answering all my questions. The app setup is actually easy...navigating the multiple screens takes a little getting used to, but I'm sure it will become second nature in a bit. It's good to have all the info available. I've had a chat experience with another shopify app and it was really horrible...this one is excellent.