Reviews (396)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display reviews, enhancing e-commerce credibility and influencing customer purchases. It is praised for its ease of use, seamless integration, and features like mass review uploads, customization options, and support for photo and video reviews. Merchants appreciate the reliable performance, exceptional customer support, particularly from team members like Yusuf, and its affordability. The app effectively handles reviews across different product variants and improves site aesthetics, offering a strong return on investment.

January 2, 2022

Fantastic and functioning app. On top of that, they provide both Reviews and Q&A in the free version which many apps don't. Support is also great. Yusuf helped me to display my products reviews on the main page and uploaded my imported reviews from Wix, it was all perfectly well done and in a timely manner! Thank you. Highly recommended!

Santé Remède
Canada
8 days using the app
May 19, 2019

If you're not using this for your reviews you're doing it wrong. This app is not only the most customizable but it doesn't charge you a cent!
Their support is super quick too.
Overall amazing.
I'm currently using it for dropshipping.

Anti-Dirt Shirt
Canada
8 days using the app
HelpfulCrowd replied May 27, 2019

We love Dropshippers... and we love Anti-Dirt shirt! Every man, women and child needs a couple of these shirts in their wardrobe!

We strive to create the simpliest and most powerful review app on Shopify....and of course blowing away the competition of review collection rates ;-)

Yup...and you get all those premium features (be sure to check out our PaCE, our very own Promotion and Coupon Engine) totally for FREE after the 30 day trial if you have 10 or fewer products in your store.

Welcome again Anti-Dirt Shirt to the HelpfulCrowd community!

Edited March 11, 2019

Thank you so much for your help, I have already fixed the remaining rating column. I really appreciate the awesome service! Be honest, this app is very easy to use if product id can be the same with product handle. If all colors in the section should be easily adjusted easily by users, I will definitely install it again! Thanks again!

EDC WALLETS
China
7 days using the app
HelpfulCrowd replied March 11, 2019

Hi Louis, thanks for the review and we really appreciate the feedback. Love your store and the range of wallets!

We will look into why the product ID isn't the same as the product handle for the review imports and also additional control over the colours of the hyperlinks.

We look forward to welcoming you back in the near future ;-)

Team HelpfulCrowd

Edited May 24, 2019

This is a fantastic app! Customer support blew me away, with super quick response - and they truly went above and beyond to help me. Highly recommend!

Schaf Skincare
Canada
7 days using the app
HelpfulCrowd replied May 27, 2019

Wow! What an awesome store with great skincare! Thank you Schaf Skincare for the opportunity to try us out and help in the setup. Looking forward to helping you grow your business, faster with all our premium features as standard. Welcome again to the HelpfulCrowd community!

June 11, 2020

I started to use it on my store and it seems to be working properly. The customer service provided by the team is incredible. Yusuf was very helpful!

Sweetish Jewelry
United States
7 days using the app
Edited December 7, 2018

I have read all reviews apps available for Shopify and I chose this application for several reasons: price, several customizable options, send emails (automatic or manual), reviews with or not photos/videos, moderation, autopublish or not, multilingual, several widgets we can place where we want, connect and share reviews on FB or Twitter, customize email templates, reminder emails, thank you email, import orders you've had in the past and send emails requests, etc. And they will add more in the future.

There are all the instructions in the app to import reviews.

For Q&A we can activate or not this option. We can group several products with the same Q&A, personalized templates emails, etc.

If you need help and have questions, the support is excellent and really fast. They made a few more changes for me.

Côté Cuir
Canada
6 days using the app
March 28, 2021

Great app with so many features. Anna was extremely helpful and super quick to resolve all my issues and answer all my questions. Their customer support is top-notch. Thank you for making this app easy to use and to Anna!

Bright Amos
United States
6 days using the app
September 29, 2020

This is a GREAT free app! I had previously installed another free app for product reviews with photo and did not realize the app did not have the function of requesting for reviews. This app does it all! It allows reviews with photo upload AND it sends out review requests. The setting it easy and user friendly. You can manipulate the layout of the review, total reviews and average ratings on category and product page. Ratings/reviews on the product page is available on the top as well as the bottom...where the ratings on the top is clickable which will take you down to the reviews at the bottom for quick reading. AND...this app includes the Q&A which is a great add-on! And the service/support is impeccable! Great job guys! Keep up the good work!

IntiMD
United States
6 days using the app
October 3, 2022

I had a quick question about my reviews summary widget, it was not displaying any reviews upon clicking the link. Anna got back to me within the hour and informed me that for the reviews summary widget to work properly I needed to also add the reviews tab. When the link to read reviews is clicked in the reviews summary widget the screen automatically scrolls down to the reviews tab area. I'm extremely happy with the customer service from Anna and the app itself. I really appreciate that I can collect customer content such as photos and videos with breaking the bank. Moreover, I love the ability to customize colors to match my branding. The Porter House Co., is a sustainable home decor and housewares shop so it's very important to us that we have great design on our website at https://theporterhouse.co. The HelpfulCrowd app helps us to achieve that while creating trust among new customers looking to shop for vintage and sustainable home decor.

The Porter House Co.
United States
6 days using the app
HelpfulCrowd replied March 15, 2023

Hello The Porter House Co.,

Thank you so much for your kind words and wonderful review! We're thrilled that Anna was able to help you resolve your issue with the reviews summary widget promptly and to your satisfaction.

We're happy to hear that you're enjoying the features of our app, such as the ability to collect customer photos and videos, as well as customize the colors to match your brand. It's great to know that our app is contributing to the beautiful design of your sustainable home decor and housewares shop.

At HelpfulCrowd, our goal is to help build trust among your customers and support your business growth. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to help!

Wishing you continued success with The Porter House Co.

Warm regards,
The HelpfulCrowd Team

November 3, 2020

I am setting up the review page and this is a very fine tool. Especially with the help of Yusuf it all looks great now!

escapemail.nl
Netherlands
6 days using the app