Reviews (397)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth by effectively collecting and showcasing diverse review types, including text, photo, and video. It features a user-friendly interface, supports mass uploads, and integrates seamlessly with platforms like Shopify and ECWID. Merchants praise its modern design and exceptional customer support, noting the team's responsiveness and helpfulness in real-time, even on weekends.

September 2, 2022

www.Vavoomvodka.com has been loving the functionality of the photo and video reviews. Not to mention the customer service goes above and beyond our needs!!

Vavoom Vodka | Voted Best Vodka Of 2020
United States
Over 3 years using the app
April 16, 2021

I have installed this app and am amazed by the versatility and sales potential of leveraging the reviews. I have been in touch with the service chat person on line and they were awesome - technically able and super helpful.
Uploaded all my reviews from Amazon and looking forward to getting the most from this app with all the free widgets that are available.
ABSOLUTELY RECOMMEND THIS REVIEW APP

BLISSBURY
Australia
Over 3 years using the app
September 17, 2020

One of the best apps in the App store. 10/10 in terms of functionality, support and price. The other review apps cost much more and do a lot less. Helpful Crowd uses the same review framework as Amazon - so you get the best conversions on your site. Plus I had multiple customization requests and Yusuf took care of all of them within minutes of me sending an email My sales have already increased. Trust me and try Helpful Crowd out they will make you succeed. Thank you!

Protein Milkshake Bar
United States
Over 3 years using the app
April 20, 2020

I really like the features and their awsome services.
Yusuf helped us integrate all the necessary widgets on our web, and he even adjusted the color to fit our theme. Amazing!
Most of app providers are always offline, HelpfulCrowd is always online to help us.
Great thanks to this team from https://gadgethunter.ph

Gadget Hunter
Philippines
Over 3 years using the app
Edited August 19, 2020

Excellent free app. Prompt and professional customer service. All in all, a great product. Very happy with this app. Yusuf does a great job helping out. And it's helping my www.headwatersbamboo.com Shopify store to grow. Good stuff.

Headwaters Bamboo
United States
Over 3 years using the app
August 31, 2020

Everything you read is 100% true....Amazing App, Amazing Support by Yusuf, Amazing Value...Can't say enough...The rest of the competition needs to seriously worry..

Minnekahta Coffee
United States
Over 3 years using the app
Edited February 4, 2020

The app worked very well immediately. Set up was easy. Customer support with Anna is excellent. This app really makes my product page look professional.

Customers can add photo/video reviews in the free version.

Check it out on my product page:
https://myshittybackpack.com/products/quality-hemp-multipocket-backpack-with-bottle-holder

And the review carrousel on my home page:
https://myshittybackpack.com/

MyShittyBackpack™
United States
About 3 years using the app
October 2, 2021

HelpfulCrowd is a superior reviews app with a fantastic support team. It has really helped our web site https://shopescooters.com/
5 stars, 100%recommend!

Shop e-scooters
United States
About 3 years using the app
October 26, 2022

We used Helpful Crowd for over 3 years and never EVER had an issue. It grew with us and the support has been terrific! We are only leaving it because we outgrew what Shopify could do for us and the platform is Shopify specific only. If it ever comes available where we are moving, we will work with Helpful Crowd again. Yusef provided outstanding support to get us ready for our move. Thank you Yusef!

Mooch's Munchies
United States
About 3 years using the app
HelpfulCrowd replied March 15, 2023

Hello Mooch's Munchies,

Thank you for your heartwarming review! We're delighted to know that you've had such a positive experience with HelpfulCrowd over the past 3 years. It's been a pleasure to grow alongside your business and provide the support you needed.

We're sad to see you go but completely understand your decision to move to a different platform to accommodate your growth. We'll definitely keep your feedback in mind as we continue to develop our app and explore expanding to other platforms in the future.

Thank you for your kind words about Yusef and his outstanding support. We'll make sure to pass along your appreciation to him.

We wish you all the best in your new venture, and we hope to have the opportunity to work with you again in the future.

Warm regards,
The HelpfulCrowd Team

Edited April 19, 2023

Hi, I need help, but they not help me.. I pay all month $10 but my plan said free... Please give me a response..

I tolk with Helpfulcrowd, they help me today, but seid me I don´t have a subscription with those. They said me Shopify charge me the $10 in my invoice and they didnt know that..

Now, I will mail to Shopify to correct o refound the payments without app..

Finally, Helpful talk with me an they help me in all things. I recomend Helpful!

Alba Delux
Chile
About 3 years using the app
HelpfulCrowd replied April 18, 2023

Hi there Alba, we're so sorry we were unable to reply to you within 15 minutes as the team was offline when you requested assistance to export your reviews. Please be assured that we always aim to provide all users a 5 star service and app experience!

We've look at your account and the team has already sent you a few emails outlining next steps and has already exported the reviews to the registered app address.

They have also looked into your current plan and your account is on the Free plan, so if you think there is an issue in being overcharged, please share any invoice details confidentially with the support team and they will work with the billing team to resolve.

We hope that we have helped resolved your issue and looking to continue to support you in future.

Just reach out to the support team if you need any more assistance and they'll be happy to help.

Best regards,

Team HelpfulCrowd

Team HelpfulCrowd