Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance engagement and conversions on their websites. They find the widgets easy to set up and efficient in displaying video content. Features like the shoppable video and analytics dashboard are highly valued for their insights and impact on conversion rates. The customer support team is frequently commended for their exceptional service. Merchants also value the user-friendly interface, seamless Shopify integration, and the ability to display content on multiple URLs. The bulk video upload feature is praised for its time-saving benefits.

July 21, 2023

Excellent tool that I've been implementing across a cosmetics website. The onboarding and installation process has been very smooth and our Account Manager, Eugen, has been extremely responsive and helpful, continuing to help us make the most of the features available. Delighted to have found this and to have had such a smooth experience too. I'd highly recommend it!

SOSU Cosmetics
Ireland
About 2 months using the app
April 8, 2023

VideoWise is the best eCom video platform we've ever seen. Simple onboarding, great UI/UX, solid functionality, and an awesome partner to work with. We tested it on our site and it boosted our CVR. Highly recommend trying it out on your store.

True Classic
United States
2 months using the app
Videowise replied April 8, 2023

It's our pleasure to be working with the fastest-moving team in eCommerce!! 🚀🚀

June 14, 2022

VideoWise is an incredible addition to any store. The ability to provide short format, shoppable videos is a game changer. This app helps us do a few things. One, our retention rate skyrocketed, people stay to watch our endless feed of content to educate customers on what Gel Blasters are and how they work. Two, it helped us tremendously with our CVR. The ability to buy the product after watching a few videos is genius and frictionless. Overall, great tool for putting out content and converting your visitors.

Gelblaster
United States
2 months using the app
Videowise replied June 15, 2022

Thanks a lot, this means the world to us!

- Liana

July 12, 2022

We literally saw sales coming through our shoppable videos DAY ONE!!!! It is such a beautiful shopping experience, keeps the customers on your site and feel just like TikTok or IG stories, which people are used to. It makes sense. I couldn't be more impressed with the VideoWise team as well. They helped advise me on how to set it up to increase conversion, convert other videos on my site that weren't shoppable to now be shoppable and cleaned up my branding. It really made a difference! Now I'm integrating it with my SMS campaigns to add shoppable video links to all those as well. I can't to see the conversion when that's done! If you'd like to see it in action, feel free to look at our site. We're HUGE fans of this product and their team.

Bulldog Archery Targets
Canada
2 months using the app
Videowise replied July 12, 2022

Thank you so much on behalf of our team! We're all so proud to see that our hard work truly makes a difference. 🙏

- Liana

July 6, 2023

The app is great ! It was a really good addition to our website since Shopify is sometimes quite limited when it comes to displaying videos.
Stela introduced us to the app and then we have been working with Leonardo who has given us all the support and has worked very quickly to make sure we understood the system .
The platform is very easy to use and it synched very easily to our product catalogue .

Easilocks
United Kingdom
About 2 months using the app
Videowise replied July 7, 2023

We greatly appreciate your positive review! It's fantastic to hear that our infrastructure has seamlessly enhanced your website, overcoming limitations with displaying videos on Shopify, and that Stela and Leonardo provided excellent support throughout the process.

Much love,

- Liana

June 5, 2023

Very user-friendly back-office, which is rare enough to be worth mentioning. The team was very responsive, and Eugen was very helpful during a presentation video-call. So far, I'd say it's perfect!

Trew Cosmetic
France
About 2 months using the app
Videowise replied June 6, 2023

You just made our day, thank you! We're thrilled to have hit the perfection mark for you haha

- Liana

Edited April 8, 2023

Be careful if you get this app and want to cancel your account!, YOU HAVE TO SEND AN EMAIL AND THEY DON'T EVEN REPLY. IVE SENT MULTIPLE EMAILS TRYING TO CANCEL MY ACCOUNT with no response!

UPDATE; CUSTOMER SERVICE REACHED OUT AND HELPED ME WITH MY ISSUE.

Ring Deluxe
United States
About 2 months using the app
Videowise replied April 4, 2023

Updated reply:

Happy we've clarified this initial misunderstanding. We're always here to help and support our partner brands & retailers, and set them up for success!

Much love,

- Liana

Edited June 16, 2023

Amazing app, excellent support, helped me a lot to shop, thank you very much, it improved my shop !!!!

laura cosmetics
Israel
About 1 month using the app
Videowise replied June 16, 2023

We appreciate your review!

Claudiu Cioba
CEO, Videowise

March 7, 2023

The entire team at Videowise is responsive and easy to work with. The onboarding was comprehensive with very few issues. We absolutely love the overall look and feel of the app/videos on our site. The shoppable videos make it easy for the customer to buy. The back end is very straightforward to use and whenever I have questions, the Videowise team is ready to help. We're looking forward to great results with this app. Video shopping is definitely growing in popularity.

Fiona Frills
United States
About 2 months using the app
Videowise replied March 8, 2023

Thanks for your feedback, much appreciated! :) We're always here for you!

Much love,

- Liana

March 31, 2021

Very cool app. They instantly matched the product review videos from YouTube to the products on my store. Claudiu was also very helpful walking through the product setup. Very cool.

very particular
United States
About 1 month using the app
Videowise replied April 29, 2021

Thank you so much, happy to be able to help you!

Claudiu,
Founder of Reeview.app