Reviews (221)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing conversion rates, attributing a significant boost in weekly revenue to its features. It allows for the integration of shoppable videos on sites, complete with customizable templates, product tagging, and "Add to Cart" buttons. Merchants appreciate its user-friendly interface and its minimal impact on website load speeds. The app also provides robust analytics tools to track video performance. Customer support is frequently praised for being responsive and offering personalized technical and strategic advice, enhancing the shopping experience and storytelling capabilities of online stores.

October 29, 2024

Videowise has been a great addition to our site! Not only does it help showcase our products through videos, but helps us influence potential customers. The platform is easy to navigate once you get the hang of it and if you have any questions--their team is ON TOP OF IT!! Luiz has been super helpful with suggesting features and answering any questions I may have.

Andar
United States
3 months using the app
Edited October 8, 2024

I encountered a few challenges while using the app, particularly as a newcomer. I had some confusion about its features, and I also had suggestions for updates that could enhance the user experience. To my surprise, the CEO of Videowise reached out to me right away and scheduled a call to address my concerns. He patiently explained the aspects I found confusing, which helped me navigate the app more effectively. Additionally, he welcomed my suggestions for new features, acknowledging their potential value. The level of customer support I received was impressive; it truly showed how much they care about user experience. After our conversation, I felt much clearer and excited to dive back into the app. Thank you so much for your support!

Mauvella Lash Academy
Canada
3 months using the app
October 15, 2024

Videowise has been a great addition to our website, enabling us to smoothly integrate our social content on site and upload content from our community. I particularly like the product-tagging feature which allows shoppers to click on products in an image and add them to basket or view the product page.
The platform is very easy to use and Anastasia has been fantastic: very responsive, always helpful and she gives great recommendations.

Sneak
United Kingdom
2 months using the app
October 2, 2024

Videowise has been a fantastic addition to our website, and has really helped us to extend the use of the content we create for socials. Set up of the app was very easy, and content is easy to add and update. Our customer success manager Katarina has been really helpful and proactive, offering excellent suggestions as to how we can better utilise the Videowise app on our website and within our email marketing.

Chloes Creative Cards
United Kingdom
4 months using the app
October 31, 2024

Videowise has been a great addition to our site and has allowed us to really leverage our UGC content. The platform is easy to use, and the team is very helpful with design and installation. We've worked with Leonardo, Stela, and Zayra, all of whom are quick to respond and assist with any questions we've had.

Pink Lily
United States
7 months using the app
September 26, 2024

Absolutely loving Videowise as an app for our website and have already recommended it to many Shopify business owners that I know. Shoutout to Eugen for being totally awesome at installing and designing everything for us! This is by far one of the best Shopify apps we have installed and I can tell it is only getting better.

Ezmio Beauty
Australia
3 months using the app
September 11, 2024

Videowise has been a great partner/app to work with! Katarina our CSM has been amazing- very responsive and able to help with set up, questions or issues. The videowise team has also been very open to suggested improvements to their backend to make the app more user friendly. Since using Videowise we have seen a 10% increase in revenue and plan to expand to our other websites.

Cover FX
United States
6 months using the app
October 25, 2024

Great app. Luiz is amazing customer care dude who is responsive and hands on so makes entire process on our end simple and effective! Very happy w Video Wise so far and excited to see results come in!

Derm Dude
United States
2 months using the app
August 14, 2024

We've been properly using Videowise for a few months now and it's been a great addition to our website. We have strong video content on socials which we've now been able to bring over to our website and integrate easily. The platform is extremely easy to use and any time we've had any issues/questions Anastasia has been amazing with responding quickly and helping us out whilst also providing valuable recommendations to optimise our widgets.

Hairburst
United Kingdom
11 months using the app
August 17, 2024

I've had a fantastic experience working with Videowise. Katarina and the team are incredibly proactive, always ready to help, and consistently find the right solutions. Their support across all our stores has been outstanding. Highly recommended.

Prime EVA
Poland
About 1 year using the app