Reviews (223)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing conversion rates, attributing a significant boost in weekly revenue to its features. It allows for the integration of shoppable videos on sites, complete with customizable templates, product tagging, and "Add to Cart" buttons. Merchants appreciate its user-friendly interface and its minimal impact on website load speeds. The app also provides robust analytics tools to track video performance. Customer support is frequently praised for being responsive and offering personalized technical and strategic advice, enhancing the shopping experience and storytelling capabilities of online stores.

June 19, 2023

Claudiu has been extremely kind and helpful, bringing insights and ideas on how we can grow our store. Great customer service and I'm looking forward to implementing the proposed strategies to continue grow our brand.

Intelligent Change
United States
7 months using the app
Videowise Video Commerce replied June 20, 2023

Appreciate your review, thank you! :) We're committed to making a significant impact on your brand's success and support you every step of the way.

Claudiu Cioba
CEO, Videowise

June 2, 2023

Leonardo has been so helpful, it really feels like Videowise has become a member of our team! Which is all you can ask as a founder. 10/10 in all areas.

DogsLife
United Kingdom
7 months using the app
Videowise Video Commerce replied June 6, 2023

Wow, thank you! Leonardo is truly a star on our team. We're here to make your experience a perfect 10/10.

- Liana

September 12, 2023

This app really lifts the brand story and brings our pages to life. Leonardo has been really helpful on the setup and team are quick to respond with queries.

Gutology
United Kingdom
7 months using the app
June 3, 2021

Very fast response and resolving of an issue I had. Even got a video with instructions and recommendations. Great app, great team!

inoacosmetics
United States
6 months using the app
Videowise Video Commerce replied June 3, 2021

Our team will always go above and beyond for our customers. Happy we could help!

September 19, 2023

What a great service in getting set up. i love how we get to use stoppable video content so that our customers can see real people using the products. it gives us more trust factor with new customers coming onto our site.

Lumi Glo Skin
United Kingdom
6 months using the app
March 3, 2023

Videowise offers an amazing platform, with amazing support. The team is very helpful in implementation and strategy. THE best video tool on Shopify apps.

plug
United States
6 months using the app
Videowise Video Commerce replied March 6, 2023

Thank you for your feedback, it really means a lot to us to see that we provide so much value! We'll always go above and beyond for our customers!

Much love,

- Liana

March 1, 2021

Amazing app. They were very helpful with the app and gave me a direct number that I can call if I am having any issues. I lOVE IT !

Inoshape
United States
6 months using the app
Videowise Video Commerce replied March 1, 2021

Thank you for your review and we're happy that we could help you!

January 31, 2023

Awesome app. The interface is completely customizable, and their customer service is top notch. We're seeing a 14X ROI, and there's so much more we can do to optimize.

Lorals
United States
6 months using the app
August 2, 2022

Testimonials, reviews, and how-to videos have been key to increasing our conversion rate. So we tested several options to play videos on our site. VideoWise came on top on every category; fast loading, super customizable, responsive (it works flawlessly on mobile!!!), etc. On top of that, they added shoppable widgets on the videos to help your customers add stuff to the cart right from the video. Install it on your site and see sales grow!

Duradry
United States
5 months using the app
July 20, 2023

This is a great app to keep site visitors engaged on site. It allows us. to highlight products in a more visually compelling way across multiple placements on site. Our account manager has been great - super responsive to our team's needs and helping us build custom placements. Implementation & upkeep have been easy.

Every Man Jack
United States
5 months using the app