Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance engagement and conversions on their websites. They find the widgets easy to set up and efficient in displaying video content. Features like the shoppable video and analytics dashboard are highly valued for their insights and impact on conversion rates. The customer support team is frequently commended for their exceptional service. Merchants also value the user-friendly interface, seamless Shopify integration, and the ability to display content on multiple URLs. The bulk video upload feature is praised for its time-saving benefits.

April 2, 2022

An excellent app! Shoppable videos are the way to go and increase conversions so easily1 It looks super good and it helps with faster page load which is super important. I absolutely recommend this app. Would definitely recommend to anyone who wants to increase their sales

EasyGloss
Germany
3 months using the app
Videowise replied April 4, 2022

This really means the world to us, THANK YOU!

- Liana

April 20, 2022

Loved working with the team! Dora and the others are all super helpful, offer great advice, really worked with me on implementing the widgets (which i'm loving and implementing on all stores). What I like about it, especially if you're going to use vertical video, is that it allows the smooth tiktok swiping motion to continue watching as well as offering an add to cart button. OH and it's hosted on like a CDN or something so it doesn't affect page speed! Which is huge!! Highly recommend to anyone!

GetPanoMirrors
United States
3 months using the app
May 6, 2022

Videowise provides the missing piece to our puzzle! We know how impactful videos are in selling our organizational stationery goods, but our site was getting bogged down by embedded Youtube links. Using the technology of Videowise gave us the option to add videos without slowing down our site. We are still learning all the benefits & features, but so far the onboarding has been super easy. The dashboard is very intuitive...and when we've gotten stuck, their response rate was super fast...and of course, they replied with a VIDEO to support their reply. Rich, Liana & Jide each take the time to get to know OUR brand and OUR hurdles and then offer suggestions & solutions how Videowise can help foster growth. There's so few who make you feel like they actually care about how well our site performs after integrating their product. Videowise is an exception! They care! I love my partnership with Videowise because it feels like a true partnership where they care about my hurdles. In a world of "out-of-the-box-one-size-fits-all" solutions, Videowise has set themselves apart by showing how much pride they take in seeing my brand benefit from their product. I encourage anyone who's looking to integrate videos into their site to strongly consider Videowise. If you don't like it, there are no contracts. So why not test drive it?

Denise Albright®
United States
2 months using the app
Videowise replied May 9, 2022

WOW! Thank you for your amazing feedback, it really made my day!

Always here for you,
- Liana

April 8, 2023

VideoWise is the best eCom video platform we've ever seen. Simple onboarding, great UI/UX, solid functionality, and an awesome partner to work with. We tested it on our site and it boosted our CVR. Highly recommend trying it out on your store.

True Classic
United States
2 months using the app
Videowise replied April 8, 2023

It's our pleasure to be working with the fastest-moving team in eCommerce!! 🚀🚀

June 14, 2022

VideoWise is an incredible addition to any store. The ability to provide short format, shoppable videos is a game changer. This app helps us do a few things. One, our retention rate skyrocketed, people stay to watch our endless feed of content to educate customers on what Gel Blasters are and how they work. Two, it helped us tremendously with our CVR. The ability to buy the product after watching a few videos is genius and frictionless. Overall, great tool for putting out content and converting your visitors.

Gelblaster
United States
2 months using the app
Videowise replied June 15, 2022

Thanks a lot, this means the world to us!

- Liana

July 12, 2022

We literally saw sales coming through our shoppable videos DAY ONE!!!! It is such a beautiful shopping experience, keeps the customers on your site and feel just like TikTok or IG stories, which people are used to. It makes sense. I couldn't be more impressed with the VideoWise team as well. They helped advise me on how to set it up to increase conversion, convert other videos on my site that weren't shoppable to now be shoppable and cleaned up my branding. It really made a difference! Now I'm integrating it with my SMS campaigns to add shoppable video links to all those as well. I can't to see the conversion when that's done! If you'd like to see it in action, feel free to look at our site. We're HUGE fans of this product and their team.

Bulldog Archery Targets
Canada
2 months using the app
Videowise replied July 12, 2022

Thank you so much on behalf of our team! We're all so proud to see that our hard work truly makes a difference. 🙏

- Liana

Edited April 8, 2023

Be careful if you get this app and want to cancel your account!, YOU HAVE TO SEND AN EMAIL AND THEY DON'T EVEN REPLY. IVE SENT MULTIPLE EMAILS TRYING TO CANCEL MY ACCOUNT with no response!

UPDATE; CUSTOMER SERVICE REACHED OUT AND HELPED ME WITH MY ISSUE.

Ring Deluxe
United States
About 2 months using the app
Videowise replied April 4, 2023

Updated reply:

Happy we've clarified this initial misunderstanding. We're always here to help and support our partner brands & retailers, and set them up for success!

Much love,

- Liana

March 7, 2023

The entire team at Videowise is responsive and easy to work with. The onboarding was comprehensive with very few issues. We absolutely love the overall look and feel of the app/videos on our site. The shoppable videos make it easy for the customer to buy. The back end is very straightforward to use and whenever I have questions, the Videowise team is ready to help. We're looking forward to great results with this app. Video shopping is definitely growing in popularity.

Fiona Frills
United States
About 2 months using the app
Videowise replied March 8, 2023

Thanks for your feedback, much appreciated! :) We're always here for you!

Much love,

- Liana

March 31, 2021

Very cool app. They instantly matched the product review videos from YouTube to the products on my store. Claudiu was also very helpful walking through the product setup. Very cool.

very particular
United States
About 1 month using the app
Videowise replied April 29, 2021

Thank you so much, happy to be able to help you!

Claudiu,
Founder of Reeview.app

June 18, 2021

really good support, i had trouble implementing videos into my website and they did it for me in under 20 minutes!

FiveM Store
Australia
About 1 month using the app
Videowise replied June 18, 2021

Appreciate your review Hasani! We were happy to help edit your product page and create a dedicated area for videos. Best of luck!

-
Claudiu
Founder & CEO