Reviews (223)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing conversion rates, attributing a significant boost in weekly revenue to its features. It allows for the integration of shoppable videos on sites, complete with customizable templates, product tagging, and "Add to Cart" buttons. Merchants appreciate its user-friendly interface and its minimal impact on website load speeds. The app also provides robust analytics tools to track video performance. Customer support is frequently praised for being responsive and offering personalized technical and strategic advice, enhancing the shopping experience and storytelling capabilities of online stores.

November 6, 2023

Having videos on website, but keep fast website loading speed! Briliant, smooth integration. Great team, who's ensuring that we're well taken care of. Already see the improvements in our Conversion Rate. Shout out to Katarina and Stela for the help & guidance in the past few weeks!

MomentsMade.co
United Kingdom
15 days using the app
June 23, 2022

Videowise is a superb addition to our store. It offers a clean and fast loading way to add videos to our landing pages. And the ability to make videos shop-able by making add-to-cart buttons pop up during video playbacks is a great feature. Much better than embedding youtube videos on your pages (like we used to do). Onboarding process and support is great too. 5/5

DeskBoard Buddy
Canada
15 days using the app
Videowise Video Commerce replied June 24, 2022

We're so grateful for your feedback! Thanks for sharing it with us and the community. <3

- Liana

June 1, 2023

Easy to use / activate. So many impressive tools within the app, We are sure we will get out of this incredible results. Customer service was next level amazing. Fast and efficient & very informative.

Breeze Balm
Australia
13 days using the app
Videowise Video Commerce replied June 6, 2023

Thank you for the review, it means a lot to us!

Always happy to help,

- Liana

June 5, 2021

I had issues with putting the embed code into my theme code and the team was so efficient and responded quickly. I appreciate them for resolving my issue as quickly as they did.

Sunnishop
United States
12 days using the app
Videowise Video Commerce replied June 6, 2021

We're always happy to help and share our insights on what are best places to add video to your online store in order to increase shopper engagement and conversions. Thank you for your review, we really appreciate it!

Claudiu Cioba
Founder/CEO

Edited February 16, 2022

One of the best apps ever! It's one of the only Shoppable videos app that works smoothly and is very affordable too in comparison to rest in market. Team is super helpful. We got chance to connect with senior expert. If you're lucky you will meet Dora :) She is amazing. Give this app a try! You would love it

DOLFEIA SKINCARE
India
11 days using the app
Videowise Video Commerce replied February 23, 2022

Thank you so much for the kind words, we're super happy to have you with us!

- Dora

October 6, 2023

After learning of videowise and doing the necessary research, I decided we've got to give it a go. Customers discover us from the videos used in Facebook ads, so it makes sense to use them and other UGC to showcase products on our website. Other reviewers confirming it didn't slow the site gave comfort it could solve the issue that prevented Shopify stores from using a lot of video. Videowise's shoppable functionality was the kicker that got me over the line.
We've only been using Videowise for a few days. It's showing signs of being a great addition. Knowing the tech works effectively and the UX is great makes me think there's an opportunity for early adopters. It will be interesting to see how it affects CRO; that's the priority. The dashboard does an excellent job of helping you to assess performance. They've made a considerable effort to provide helpful analytics so you know your numbers. The onboarding has been brilliant, and the whole process of working with Eugen has been really positive. Having a dedicated CS rep makes it so much easier, I wouldn't like to take on this project alone.
I look forward to continuing to build out our library and testing video placements. I'm excited about what we can do with the tech.

Nomad the Label
Australia
11 days using the app
June 12, 2023

Videowise has helped us tremendously when it comes to telling our story. We immediately noticed the impact.
Easy to install, not impacting speed, and easy to use.
A winner!

Travelpro® Europe
Spain
11 days using the app
Videowise Video Commerce replied June 13, 2023

Thanks a lot for taking the time to review our platform! We're thrilled to hear that you've found it easy to use and install, and we're committed to continuously optimizing page speed, so you can always enjoy a smooth and fast experience.

Much love,

- Liana

February 23, 2023

I just started with Videowise, and the team has been extremely helpful in onboarding and implementation.

Very excited to see what their tool can do to increase conversions!

Copenhagen Grooming
Denmark
9 days using the app
Videowise Video Commerce replied February 27, 2023

Thank you for your review, it means a lot to us! Cheers to achieving great results together! :D

- Liana

March 16, 2023

I switched over from another video app that was causing all kinds of sales-stopping bugs on our site. Videowise has been a TOTALLY different experience in every way. Videowise not only has better functionality but also a far better UI. Eugen was in charge of my setup and has been so proactive, and responsive and got us launched in a matter of a couple of days with very little work or time needed on my end. Most apps charge for this level of support but Videowise includes the white glove service. I'm so happy with Videowise and can't recommend them enough. 5,000 stars!

Tushbaby
United States
8 days using the app
Videowise Video Commerce replied March 17, 2023

Thank you so much for your support! We're happy to be able to help and provide the best user experiences out there! <3

Much love,
- Liana

January 13, 2023

Great app and incredible customer service.
Got super great service from Babajide, he helped me get everything up and running in minutes.

Backyard Resin
Canada
8 days using the app