Reviews (241)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting video engagement and conversion rates on Shopify stores. It features seamless integration of social media videos, customizable templates, and direct product-tagging in videos. The app also offers advanced analytics to refine content strategies. Reviewers particularly praise the proactive and strategic support from dedicated account managers and a responsive support team.

October 15, 2024

Videowise has been a great addition to our website, enabling us to smoothly integrate our social content on site and upload content from our community. I particularly like the product-tagging feature which allows shoppers to click on products in an image and add them to basket or view the product page.
The platform is very easy to use and Anastasia has been fantastic: very responsive, always helpful and she gives great recommendations.

Sneak
United Kingdom
2 months using the app
Edited October 8, 2024

I encountered a few challenges while using the app, particularly as a newcomer. I had some confusion about its features, and I also had suggestions for updates that could enhance the user experience. To my surprise, the CEO of Videowise reached out to me right away and scheduled a call to address my concerns. He patiently explained the aspects I found confusing, which helped me navigate the app more effectively. Additionally, he welcomed my suggestions for new features, acknowledging their potential value. The level of customer support I received was impressive; it truly showed how much they care about user experience. After our conversation, I felt much clearer and excited to dive back into the app. Thank you so much for your support!

Mauvella Lash Academy
Canada
3 months using the app
Edited December 2, 2024

The Videowise Customer Service is Top Notch! They respond quickly and are sincere in their offer to assist.

CAKE Polish
United States
4 months using the app
October 2, 2024

Videowise has been a fantastic addition to our website, and has really helped us to extend the use of the content we create for socials. Set up of the app was very easy, and content is easy to add and update. Our customer success manager Katarina has been really helpful and proactive, offering excellent suggestions as to how we can better utilise the Videowise app on our website and within our email marketing.

Chloes Creative Cards
United Kingdom
4 months using the app
November 7, 2024

Amazing app & so easy to use. Leonardo and team have been incredible to work with. Functions beautifully on the site & customizing is a breeze.

Solawave
United States
2 months using the app
January 10, 2025

A great app and support is second to none in regards to help around implementing the widgets onto the site.

VIRAGE London
United Kingdom
7 days using the app
October 25, 2024

Johanna has been great as we are new to the app and she made everything so easy. She has taken so much time to help us to ensure we get the best results with the app. Thank you!

Dermatologist's Choice Skincare
United States
21 days using the app
September 26, 2024

Absolutely loving Videowise as an app for our website and have already recommended it to many Shopify business owners that I know. Shoutout to Eugen for being totally awesome at installing and designing everything for us! This is by far one of the best Shopify apps we have installed and I can tell it is only getting better.

Ezmio Beauty
Australia
3 months using the app
January 8, 2025

Aplicación muy util y gran soporte de Joha que nos asesora en todo el proceso y la implementación
Recomiendo!

MilGenial Uruguay
Uruguay
6 months using the app
October 9, 2024

Excellent app and fantastic support if you go for the upgraded package. You deal with real [people who know the product inside out and help at all points.

SushiSushi
United Kingdom
4 months using the app