Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration of video content, quick setup, and shoppable video feature that boosts sales. They value its customizable widgets, analytics, bulk upload feature, and user-generated content hosting. The customer support team is often praised for their responsiveness and proactive approach. This app is seen as a valuable tool for increasing conversion rates and customer engagement.

October 11, 2023

Been using the Videowise now for just over a month and already seeing a much faster page load speed on website. Katarina at customer support was great in helping me build out different video templates and putting live on website and was quick to reply if any issues came up.

Gymproluxe
United Kingdom
28 days using the app
August 10, 2023

This app has been so useful for us in growing sales and learning exactly what approaches our customers respond well to. The videos do not slow our site down whatsoever, and are extremely easy to add to product pages to instantly boost customer engagement. The shoppable video feature has no doubt increased conversion, being able to see a use case video of the product directly from each page is such an effective tool. Very intuitive interface makes it easy for anyone to learn.
Kotryna has been awesome in coaching us through setup, giving advice as to what other tools we could use (SO many useful videowise tools to explore), and is always responsive and excited to see positive progress. Could not be more happy with Videowise!

GoSun
United States
Over 1 year using the app
August 10, 2023

We love using this app. It is super easy to upload videos, customize widgets and tag products. They made the process so seamless and easy. The videos play fast, not slowing down the website - incredible technology overall. The customer support is also wonderful. They are very responsive, and go above and beyond to provide a personalized support. Big thanks to our support manager, Katarina!

Gotstyle
Canada
Over 1 year using the app
September 12, 2023

This app really lifts the brand story and brings our pages to life. Leonardo has been really helpful on the setup and team are quick to respond with queries.

Gutology
United Kingdom
7 months using the app
August 29, 2023

Really happy with this app, easy to use and very effective. Nothing sells our product better than video from our happy customers. Great team and customer support over at Videowise, always available to help when we have questions!!

Fresh Patch
United States
10 months using the app
August 21, 2023

Videonwise can increase the performance of your website (increasing the conversion rate, and decreasing the bounce rate) while you increase the user experience of your customers, with video content. The app is easy to manage and the team is super helpful!

iwi life
United States
11 months using the app
September 15, 2021

Great application with many features, you can highlight videos and make more engagement on the site both from their cloud but also youtube, etc, backend looks good and is user-friendly. Support is A+ where they help you with any issues!

EcoFlow Sverige
Sweden
About 2 years using the app
Videowise replied September 17, 2021

Appreciate the feedback guys 🙏 Support will always be A+!!

February 11, 2022

We're testing the app, some minor issues preventing us from launching right now, but the VideoWise team has been very responsive and helpful with fixes. Communication is on point, excited to see this live!

Crossrope
United States
About 2 years using the app
Videowise replied February 14, 2022

Our team is always responsive and willing to help with any custom theme customisations. Super excited to see shoppable videos live on Crossrope!

- Claudiu

February 22, 2022

We've added 700+ hours of time spent on our site by customers watching our videos in the last 90 days alone, with a 15% engagement rate, and a 5% influenced conversion rate. Not only that, but we're able to see what type of content resonates best with our audience and create more of it for TikTok and Instagram :-D Plus the team at VideoWise have been SO helpful in helping us to set everything up. Thank you all so much!

Empowered by Ashley
United Kingdom
About 2 years using the app
Videowise replied February 23, 2022

We really appreciate you sharing some of the amazing results that shoppable videos are producing for your store. THANK YOU!!

Claudiu
Founder of VideoWise

June 10, 2022

I use the app to put videos on my product pages. They have great engagement and give me the best way possible to answer my customers questions. The support team is also wonderful. They go above and beyond to provide a good experience.

SolaceBands
United States
About 2 years using the app
Videowise replied June 15, 2022

We're dedicated to providing the best experience to our customers, your feedback means a lot. Thank you!

- Liana