Reviews (223)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing conversion rates, attributing a significant boost in weekly revenue to its features. It allows for the integration of shoppable videos on sites, complete with customizable templates, product tagging, and "Add to Cart" buttons. Merchants appreciate its user-friendly interface and its minimal impact on website load speeds. The app also provides robust analytics tools to track video performance. Customer support is frequently praised for being responsive and offering personalized technical and strategic advice, enhancing the shopping experience and storytelling capabilities of online stores.

April 4, 2024

Katarina M has been really helpful in getting the app up and running, providing great support across the Slack channel, and being responsive to requests and queries. Thanks Katarina!

Plump it!
United Kingdom
29 days using the app
April 11, 2024

Had a question at set-up & Anastasia was amazing! She responded so quickly & jumped on a call with me to answer my question quickly - great service for a busy eCommerce manager!

SKINICIAN
United Kingdom
23 days using the app
April 4, 2024

Videonwise can increase the performance of your website (increasing the conversion rate, and decreasing the bounce rate) while you increase the user experience of your customers, with video content. The app is easy to manage and the team is super helpful!

Watch Portal Philippines
Philippines
About 18 hours using the app
April 24, 2024

Videowise has been a great addition to our store. Their app has really sped up our site and kept users engaged with our videos. Leonardo, our CSM, has been incredible to work with.

Lordelle
United States
2 days using the app
February 19, 2024

Delighted with this app so far - it's really improved the user experience on our website and is so easy to use! Great support from the team too. Would recommend!

Sarah Haran Accessories
United Kingdom
11 days using the app
May 18, 2024

Incredible app and was greatly helped by the customers service. Was helped by Eugen, you're lucky to have him as a custmer service worker! :)

Men's Best Basics
Netherlands
1 day using the app
April 25, 2024

The customer support is incredible and the app runs wonderfully!

BellaMano Beauty
United States
7 days using the app
May 6, 2022

Videowise provides the missing piece to our puzzle! We know how impactful videos are in selling our organizational stationery goods, but our site was getting bogged down by embedded Youtube links. Using the technology of Videowise gave us the option to add videos without slowing down our site. We are still learning all the benefits & features, but so far the onboarding has been super easy. The dashboard is very intuitive...and when we've gotten stuck, their response rate was super fast...and of course, they replied with a VIDEO to support their reply. Rich, Liana & Jide each take the time to get to know OUR brand and OUR hurdles and then offer suggestions & solutions how Videowise can help foster growth. There's so few who make you feel like they actually care about how well our site performs after integrating their product. Videowise is an exception! They care! I love my partnership with Videowise because it feels like a true partnership where they care about my hurdles. In a world of "out-of-the-box-one-size-fits-all" solutions, Videowise has set themselves apart by showing how much pride they take in seeing my brand benefit from their product. I encourage anyone who's looking to integrate videos into their site to strongly consider Videowise. If you don't like it, there are no contracts. So why not test drive it?

Denise Albright®
United States
Over 2 years using the app
Videowise Video Commerce replied May 9, 2022

WOW! Thank you for your amazing feedback, it really made my day!

Always here for you,
- Liana

May 5, 2022

Super happy with videowise so far! Works very well, and increased our conversion rate a lot! Great and fast support.

Pergolux International
United Kingdom
Over 2 years using the app
Videowise Video Commerce replied May 6, 2022

Appreciate your review, thank you so much!!

- Liana

August 15, 2023

Videowise provided us overall excellent and better service. It's a powerful conversion tool and has a material impact on our time spent on site per visitor, and sales!

Uproot Clean
United States
About 2 years using the app