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Hi Focus Boost,
Thank you for your feedback, and we’re sorry to hear that you’ve had trouble getting started with Vimonial. Your experience matters to us, and we want to ensure that you have everything you need to successfully integrate video testimonials into your Shopify store.
We couldn’t find any record of contact through our live chat or email support, nor do we see that you scheduled one of our free onboarding sessions with our expert engineers.
We’d love to offer you personalized assistance to get Vimonial up and running smoothly. Please feel free to book a session with one of our experts at your convenience. We’ll walk you through the setup process and answer any questions you might have.
Thank you for giving Vimonial a try, and we hope to turn this experience around for you!
Best regards,