Vimonial Shoppable Video & UGC

Vimonial Shoppable Video & UGC

Reviews (17)

Overall rating
3.8
Counts per rating level
  • 82% of ratings are 5 stars
    14
  • 6% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 12% of ratings are 1 stars
    2
November 2, 2024

Useful App, But the Customer Support is Awful

While the Vimonial Shoppable Video & UGC app is somewhat helpful, the customer support is shockingly bad. I waited for hours for a response, and even though Leon was marked as online, he completely ignored my questions. It’s beyond frustrating to be left hanging with no assistance when issues arise. The lack of care and responsiveness from their ...

AURAPRO SAUNA™
Canada
About 12 hours using the app
Vimonial - Display Video Testimonials & UGC replied November 3, 2024

Thank you for sharing your experience with us. We’re glad you find the Vimonial Shoppable Video & UGC app helpful, though we're sorry to hear that our customer support didn’t ...

August 26, 2024

doesnt start

Focus Boost
Italy
About 1 hour using the app
Vimonial - Display Video Testimonials & UGC replied September 2, 2024

Hi Focus Boost,
Thank you for your feedback, and we’re sorry to hear that you’ve had trouble getting started with Vimonial. Your experience matters to us, and we want to ...