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Great products and great prices as well
I have had a good experience for the most part. Great communication with there support team.
Updated 12/18/18:
Ok I'm bumping them up to 3-star (original review below) entirely based on their customer support. Now I had all the printing issues listed below, but Chris on their team has been super helpful to get reprints when needed and to keep me in the loop on delays for some of the types of shirts I wanted. So I do want to be fair here....Chris gets 5-stars, the app gets 4-stars (its a lot easier that some of the others), but their time to ship (at least for the dri-fits I was doing) is still a 1-star. They are making changes to their process so we'll see if that improves or not, but just be aware if dri-fit is what you are after expect long ship times. I can't speak to they're cotton products since I don't use those
Original (1-Star) Review Below:
I hate to write this, but it must be said. I use two different POD vendors, one for cotton shirts and Viralsyle for their dry fit options. I've stuck with them for six months since they were the only ones I could find that would do Dry Fit.
But off my last 16 orders, 2 shipped the wrong product (cotton instead of dry fit) and then on the re-print for one of them they shipped cotton again!
They are crazy slow (20-30 calendar days to ship). I send about 3 times as many orders to my cotton supplier and they usually ship within 3 days...and charge less for shipping.
So looks like I'm going to have to stop carrying dry fit until I can find another supplier. Viralstyle is making my customers angry with their slow ship times and wrong products, plus hurting my bottom line with higher shipping costs.
It is a shame because their app is better than most and I LOVE that they have Dry Fit shirts, but this is hurting us too much
I haven't made any cash yet but I've learned a lot with their content. I will update this after I made my first sale!
I do like the shirts and prints when they come but I've had delays getting them. I ordered a cap from them and it came with AWESOME quality - then ordered another one and it literally took 6 months to get and it was NOT the same quality - it was a much cheaper and smaller version of the advertised cap. So disappointed. I'm moving on to Printify - hopefully, better service.
Awesome company, fullfillment is fast and efficient!
Quality is awesome, customers loved the products and
the app itself is really easy to use.
Cost and margins on the products are also good and easily
very profitable!
Shipping is also on point!
Thanks VS!
Worst. App. EVER!!!!! Orders take 4-5 weeks for delivery. Literally ALL customers (I'm fairly new) are mad, upset and asking for refunds. DO NOT use this app for POD. They charge your credit card immediately after your customer places and order, and nothing happens. Orders are ALWAYS pending.... Shame on you VS. BEWARE!!!!!!
DON'T USE THEM!! You can't trust what your customers are receiving. They have messed up orders for me multiple times and I've had to send multiple messages for them to fix THEIR mess up! I've at times have had to pay someone to print the order for my customer! This company has negatively impacted my business! The last time is the icing on the cake! My customer ordered a hoodie they printed it wrong and never contacted me back to fix this. I sent the first email on July 1, 2023. It is now August 4, 2023! I still have no resolution. It's also obvious that that don't QC the print jobs before they ship. If they did, my customers product would have never left the warehouse!! I wish I could attach a picture for you all to see! You would be aggravated!! I also had to contact Shopify to get them involved and to create a ticket for this issue. I was told to post my complaint right here in their reviews, because supposedly they read their reviews!
Incredibly user friendly. Customer service is very very prompt and effective. Christopher is a huge help always and resolves my questions very quickly.
Viralstyle has come a LONG way. I have been using their service for about 6 months to sell on Etsy and Amazon and have had zero issues. Any defects in the prints have been reprinted quickly and I have gotten so many reviews about the quality. Definitely try them out!