I have used this app for a Year and have never had the issues the 1-star reviews are speaking of. The one issue I had wit ha shirt was a tech issue with my Design Specs and they went above my expectations to revolve it.
Fidos N Felines in Fotos
Seriously people? Don't understand why there are such negative reviews for this app.
The team has been very helpful to provide support during these crazy times. This is POD, not Amazon Prime and States are locked down left and right. It is amazing that Viralstyle able to push products out.
I use a number of print on demand apps in my online store, however Viralstyle really has a great platform. It's easy to use, the pricing is simple, and the support is extraordinary. Tu and his team really will go and help, and it may not be right away, because they have not only Shopify stores, but they have a whole website selling stuff as well. There really a great company and they do Provide support, but like any small business, you really have to understand that resources may be tight and you have to wait a little while for an answer.
Regardless, I recommend this app to be put in all of your Shopify stores. Hands down!
Official Tiger King Store
Don't use this service.
We have had nothing but problems with this app/company for the past month. Orders frequently take 4-5 weeks (or more!) to be shipped, which has caused us massive customer support issues.
On top of the issues with orders, customer support is non-existent. They won't get back to you on chat, there is no phone number to call, and when you email them they give you very vague answers that don't address your issue at all.
Forget this app, they don't deliver the product right now but they take the money. This company is causing problems, and they don't give a solution. they say no date when they can ship. The phone number they provide is fake, they don't help at all.
Terrible support. Bad company policies. If your item gets lost in transit it's your responsibility to replace it. Only POD company that does this.
I'm having problems with every single order. There's an order from March 22. It's April 7 and is still being printed. It's unacceptable! What kind of online store can survive this? Every order is taking weeks to be printed.
I'm on the fence. Great print quality, bad print/ship time & customer service.
Shipping times increased for can coolers - 2-3 days to 15 days+ without explanation. Communication with TU (no last name or job title in their unprofessional emails) was incoherent - leads me to believe that these can coolers are not printed in the USA anymore. Their website also lacks data and information my customers need to stay informed.
TU's use of creative math to make the new 10-12 days print/ship time and the practice of printing shipping labels 10 days before the item ships is unacceptable to my customers.
I will look for a new vendor once all current orders are fulfilled.
Grey Lives Matter Shop
AVOID THIS APP!! Order (for a MUG!) Dec16th 2018, STILL NOT SHIPPED Jan24 2019 with NO ETA to ship!!
Im very happy with the product, the delivery, and the merchandise Viralstyle carry. The merchandise is easy to customize. I recommend Viralstyle to everybody who want to start a print on demand store.