Overall rating Based on 45 reviews
Great support. Very fast with their responses and helped me a ton!
Guys worth using this App. Simple and user-friendly design area.
Chris from Viral Style replies within 1 hour for any queries. Wonderful support.
I have printed my first tee and they price it reasonably.
Tip: Just add the shipping cost to your product or use the shipping price recommendation by them.
Gamers Apparel Store
First order messed up. Did not print on the back and also customer had to pay tax
just don't see enough in this app to keep it in my store
I'll be honest. With a ton of fulfillment companies already on the App Marketplace on Shopify, it's hard to find one that really is great. There are two that I use, but honestly, Viralstyle is truly a great app. The products are priced low enough that I can maintain a healthy profit.
What really sets them apart from others is their level of service. Recently, I had an inquiry about the quality of one of the products. Rather to just refer me to a website like so many of these other apps do, Christopher at Viralstyle not only listened to my needs, but was interested in finding an answer to my question. Granted it took about a week, but the effort he showed about never giving up was honestly the experience.
I recommend this app wholeheartedly. I have placed multiple orders and the products have arrived in great shape, and honestly, I've seen orders arrive in 5 days! That's faster than 90% of the apps on here. Give them a try and you won't be disappointed.
From day one, these guys have been great with their customer service. Their quality of products are also at top level. Only improvements needed are around creating custom orders as you will need to do this through your Shopify account instead of a built in function in their app which isn't available at this time. However the overall experience has been wonderful and I highly recommend them.
One of the best fulfillment apps I have ever used, I have never experienced customer service on the level that Viralstyle has provided us.
Processing time is verry good. Great communication with their support team.
While the product selection and pricing is great the customer service sucks.
Sat in a queue for over 30 minutes with no reply from someone live. Then get an automated reply of a bunch of useless crap unrelated to my question.
Get in contact with an agent on a later attempt and they can't answer my question then tell me to create an account and contact a different agent in another department.
I don't think I need to create an account and go contact someone else in the company for someone to be able to tell me what the hell the tags say in the clothing items.
For Grandparents Only
App works great! Very Happy. Thanks so much!