Reviews (171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app effective for boosting email lists, social media followers, and customer engagement. It offers customizable contests and integrates well with Shopify and other platforms. The customer service, especially from Aldin and Giancarlo, is praised for their prompt and helpful responses. Merchants report increased sales and website traffic after using the app. It also provides helpful tutorials and legal services for contest compliance.
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Great platform with amazing customer service, Aldin did a great job at assisting with anything I needed and was incredibly patient. would highly recommend for any giveaway needs.
Thank you for your 5 star review and kind words about Aldin and our customer service! We really appreciate you noting the excellent assistance we provided and that you would recommend ViralSweep to other merchants for their giveaway needs. Thank you again!
Every feature that we needed and the best customer service we have experienced on Shopify! I would recommend this ap to anyone that wants to host a competition or giveaway!
Thank you for the kind words :). If you ever need anything else, always feel free to reach out.
So far I have really enjoyed this app. It has helped bring a lot more traffic to my website. Aldin has been a life saver when I can't figure out how to get my contest running right or what settings I need. He is very quick to answer questions and never gets frustrated. I look forward to using this app more in the future.
Thank you so much for your 5 star review! We are happy to hear you have enjoyed the app and the helpful customer service of Aldin. Great to know that ViralSweep has helped bring a lot more traffic to your website! If there's anything else we can help with, please let us know.
While an interesting idea, you better plan on paying the $49.99 to even really test it. You cannot access 1/3 of the items supposedly available to you on the free test AND you cannot collect more than 8 emails (or even see more than 8 results). My point was to test and see if there was the legitimacy of using something like this instead of just an email opt-in page. Well, I have no idea because I can only see 7 unique (1 is my initial test to make sure everything was working) emails and what they did. I will most likely pay the first $49.99 to collect data, but then I'm going back to the simple email opt-in. I can actually control my flow better since sending traffic each day to the same page is kind of a waste.
On that note, several people in the 7 have enough entries to suggest they have visited the page I included (and tested). Yet, Shopify does not show anyone visiting those pages. So- either your program is wrong or somehow it is blocking the real viewer numbers. This is problematic if I choose to use retargeting. I have no idea if these people are really visiting the page or not. While you have a feature to send people to a page after opt-in, this also removes the ability for people to enter daily by clicking on the indicated page.
Again, this suggests more control with an email opt-in page since I can just redirect people on the Thank-you page. I will have much better odds those people actually made it to that page as well (and then I can retarget them).
The app also claims that it cannot see if people like your FB page, and a few other things now- so if the purpose is to help build up your FB page...you better get creative (while that was not my purpose, this was one of the main features touted about in some of the information I found- so I was disappointed to see that the feature no longer worked regardless of the reason.)
For the record, the request to contact the app developer before leaving a negative review is crap. If I'm not happy with the app, that's the review I give. I'm not going to contact you about the inconsistencies with your free trial offer and reality. That isn't something you can fix overnight, and I'm guessing I'm not the first person to point out some of these issues.
Hi there, I would like to address a few of your concerns (which I sent to you via email as soon as you left this review).
The free trial gives you access to all features on your plan you chose, except for full access to entries (you have access to 10 total during the trial) and email integrations (these break when/if the trial converts and stops sending data). This is shown right on the free trial signup, so you know of these restrictions before signing up.
Any other features that are locked just mean they are not on the plan you chose, and you would need to upgrade to that plan in the free trial to access them. You can switch plans in the trial period without being charged.
You also said: "AND you cannot collect more than 8 emails (or even see more than 8 results). My point was to test and see if there was the legitimacy of using something like this instead of just an email opt-in page. Well, I have no idea because I can only see 7 unique (1 is my initial test to make sure everything was working) emails and what they did."
You can see the first 10 in your trial. You can also delete any of your test entries so you see 10 real entries.
You can also see the data submitted for each user (click the + icon next to their email address under the entrants tab).
You can also see the actions each user completed (hover over the # of entries they have under the entrants tab and click view).
You also said: "The app also claims that it cannot see if people like your FB page, and a few other things now- so if the purpose is to help build up your FB page...you better get creative (while that was not my purpose, this was one of the main features touted about in some of the information I found- so I was disappointed to see that the feature no longer worked regardless of the reason.)"
We offer a Facebook visit feature, in order to comply with Facebook's platform policy. We do not allow "likes" on pages, because that would open our customers up to being banned from Facebook for violating their platform policies, which changed back in 2016. We are always up-to-date with each social networks platform policy in order to protect our customers from doing anything that would get their pages banned.
You also said: "For the record, the request to contact the app developer before leaving a negative review is crap. If I'm not happy with the app, that's the review I give. I'm not going to contact you about the inconsistencies with your free trial offer and reality. That isn't something you can fix overnight, and I'm guessing I'm not the first person to point out some of these issues."
Our app has never, ever, asked anyone to contact us before leaving a review. In fact, we do not even have a message in our app asking people to leave us a review on shopify, so I do not know where you saw this.
Using viralsweep for our first giveaway really helped get the site set up the correct way using the correct apps etc
Giancarlo has helped me set up my sweepstakes multiple times! Been a great help. And the app works seamlessly with my store. Very excited to launch. And again, HUGE shout out and thanks to Giancarlo!
About to Start using this Giveaway method. All I can say is the Customer Service is Awesome and I can't wait to start using this method. Really Easy to set up for the first time! Thank you ViralSweep!
The owner spent the whole afternoon with us with setup and even went the extra mile after finding a little issue!
Great App! Great Platform! It's never been so easy to do our online campaign. It would be nice if the network base could grow bigger.
Had some minor problems, but support was very helpful. I love the referral features and setup within the site. I hope I can get some results now!