Reviews (197)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting key business metrics such as purchases, social media followers, and email sign-ups through giveaways and contests. It's praised for its ease of setup, robust features like seamless Shopify integration, and customizable options that enhance brand visibility and customer engagement. The app's reliability and user-friendly interface are notable, along with exceptional customer support from team members like Aldin and Giancarlo, who are quick to resolve technical issues and assist with setups.

September 18, 2024

The negative reviews here are correct. It's overpriced.
The basic package offers very limited functionality.
The next tier is a full $150 more which is a crazy jump.
If it was $99 then fine...but $199. Its madness.
It really bothers me because the tool itself is good. But only big businesses will afford it.

The Present King
United Kingdom
13 days using the app
ViralSweep replied September 20, 2024

Our lowest plan is $49 a month, with no contracts, no restrictions on the number of campaigns you can run, or the number of entries you can have. It also includes access to every app we offer, as well as over 20+ integrations. Similar services charge for the number of pageviews you get, the number of entries you collect, or the number of campaigns you can run, while ViralSweep only charges a flat fee and with no limits.

However the one you needed specifically on the giveaway you want to run is a premium integration only available on our Business plan. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.

July 29, 2019

Seems like the free version for 7 days does not allow you to to anything all links say upgrade $49 a month.

Bill McKim Photography
United States
6 months using the app
ViralSweep replied July 29, 2019

Hi there -- this is because you already installed our app in the past and have an existing user account, which is why it is asking you to upgrade. You can contact us at help@viralsweep.com with any questions about your existing account.

March 31, 2019

I just recently purchased the starter plan and expected to integrate the basics, Facebook & GA. I was unable to because I needed the Business subscription. If Shopify is a POS for you then you have to offer more clear product description for customers. "All Starter Plan Features AND," implies that all integrations would be included. "See pricing options should reflect what is shown on the App Store. If I could not connect to Facebook at the minimum, I would not have purchased the Stater plan. I am only allowed a FOMO integration. I surely feel swindled. The app has great features on it too.

Daze Hair Extensions
United States
8 days using the app
ViralSweep replied April 1, 2019

Hi there -- unfortunately, Shopify's app store listing page does not allow us to list out all features available on every plan as they enforce a word limit. There is a link directly to our pricing page at the top of the plans though which will allow you to see a full breakdown of all features. We do offer 20+ integrations on our starter plan, just not the ones you were looking for. Our pricing page lists out every single integration and which ones are on which plans.

Edited March 1, 2018

Too expensive. Not built for small stores.

Lovely Clothing Company
United States
1 day using the app
ViralSweep replied March 2, 2019

Our lowest plan is $49 a month, with no contracts, no restrictions on the number of campaigns you can run, or the number of entries you can have. It also includes access to every app we offer, as well as over 20+ integrations. Similar services charge for the number of pageviews you get, the number of entries you collect, or the number of campaigns you can run, while ViralSweep only charges a flat fee and with no limits. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.

August 6, 2018

I am giving 2 stars not because it's a bad app, but because the price / feature structure is pretty crazy. The app really is only useful at the $399 per month level. If you don't pay that you are very limited in features... no hashtag contest, no custom editing options, no analytics, etc, etc. So if you have a huge store and $399 a month to you is nothing, then it's probably worth trying out. But if your store can only justify the $49 or $79 level then there just aren't enough features to make this app worthwhile. For less money you can get more features from other apps and services.

Shop Nixxle
United States
40 minutes using the app
ViralSweep replied March 2, 2019

Our lowest plan is $49 a month, with no contracts, no restrictions on the number of campaigns you can run, or the number of entries you can have. It also includes access to every app we offer, as well as over 20+ integrations. Similar services charge for the number of pageviews you get, the number of entries you collect, or the number of campaigns you can run, while ViralSweep only charges a flat fee and with no limits. Our next tier up is $199/mo, with offers the majority of our features. We only recommend the $399/mo plan for agencies and larger brands, and you absolutely do not need to be on that plan to receive benefits from the platform. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.