Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app effective for boosting email lists, social media followers, and customer engagement. It offers customizable contests and integrates well with Shopify and other platforms. The customer service, especially from Aldin and Giancarlo, is praised for their prompt and helpful responses. Merchants report increased sales and website traffic after using the app. It also provides helpful tutorials and legal services for contest compliance.

Edited June 2, 2021

Top customer service! We have used this app for several of our contests, it works well and has lots of options to customize it and install it in different places. I would recommend this app to easily set-up and run contests.

mixmix.ca
Canada
Almost 3 years using the app
April 27, 2017

It's working better than we hoped. Setting up our first campaign was easy, just followed the step-by-step instructions. And the reporting is in depth. Overall, very happy with the app. And quick response from support too.

Rag Bone Bindery
United States
Almost 3 years using the app
May 29, 2019

ViralSweep is incredible! It has been able to do everything we can think of and more! The customer service is amazing and they've bent over backward for every little request we have made! Seriously an amazing company!

Saranoni
United States
Almost 3 years using the app
April 1, 2019

ViralSweep has realized a simple concept: give people a low-barrier to entry and then bribe them to take action. Very useful, potentially hugely impactful (depending on your marketing strategy), but nothing earth-shattering, IMO.

What makes ViralSweet ⭐⭐⭐⭐⭐ is their Customer Service in conjunction with a solid product. Giancarlo is lighting fast with his responses and quick to help you find solutions.

If you want to grow your audience through social giveaways and promotions, it's a waste of your time not to use ViralSweep.

Hella Bitters & Soda
United States
Almost 3 years using the app
February 11, 2022

Really good app and customer service is best i've known with any other spotify app and always on hand to help with any q's

Pooch & Mutt
United Kingdom
Over 2 years using the app
November 22, 2022

Great customer service! We had auto renewal on but we no longer use the app because of shrinkage in our industry. Viral Sweep refunded us the cost and let us cancel our plan without any hassle. Over the last two years, they have been great to work with.

TILT Scooters
United States
Over 2 years using the app
Edited August 23, 2018

I've worked with ViralSweep since the original version was released, and we always had strong results. I recently moved to the new version, which is a massive leap forward in functionality and user experience. Additionally, Giancarlo has been exceptionally responsive for all of my myriad inquiries. I 100% recommend this product!

UPDATE: I continue to recommend this app for its fantastic functionality, and Giancarlo just helped me customize the look of a particularly important promotion. Thanks, ViralSweep!

Sherpapullovers
United States
Over 2 years using the app
November 14, 2017

This app is amazing for building a database through a prize and the customer support by Giancarlo was exceptional. He even went into work after hours to help me install it correctly!

Travel Must Haves
New Zealand
Over 2 years using the app
February 8, 2018

Absolutely essential app for list building with a ridiculously easy user interface and rock star customer service. Seriously this app is critical to growth and the customer service is outstanding.

Satisfye
United States
Over 2 years using the app
March 17, 2021

I used this app to help grow our email list and better organize the CX of a giveaway. I strongly recommend this app after (seriously) increasing our email subscription 10x and having a very smooth customer experience.

nfgshop.com
United States
Over 2 years using the app