Reviews (201)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email lists, social media followers, and sales through contests and giveaways. They value its easy Shopify integration, customization options, and tools for social media engagement. The interface is user-friendly, and customer support is noted for being responsive and helpful. Merchants find it effective for enhancing customer engagement and driving business growth.

Edited September 23, 2024

Great Products, Great service and the support team responds quickly to help you navigate their platforms and fix any problems you may be having. Highly recommend using this app for your store if you do contests or giveaways on your website.

The GiveAway Club
United States
About 4 years using the app
Edited June 2, 2021

Top customer service! We have used this app for several of our contests, it works well and has lots of options to customize it and install it in different places. I would recommend this app to easily set-up and run contests.

mixmix.ca
Canada
Almost 3 years using the app
November 22, 2022

Great customer service! We had auto renewal on but we no longer use the app because of shrinkage in our industry. Viral Sweep refunded us the cost and let us cancel our plan without any hassle. Over the last two years, they have been great to work with.

TILT Scooters
United States
Over 2 years using the app
October 24, 2023

Exceptional Support and User-Friendly App!

I recently had the pleasure of experiencing top-notch customer service from Aldin. I was seeking assistance with the app, and Aldin went above and beyond to help me. He was an absolute savior and took the time to walk me through every step.

I highly recommend Aldin and the ViralSweep app to anyone seeking reliable and efficient solutions for their promotional needs.

Thank you, Aldin, and thank you, ViralSweep, for your outstanding service and outstanding app!

ITFactory.ca
Canada
About 2 years using the app
ViralSweep replied October 26, 2023

Thank you so much for your 5-star review of our app!
We are happy that you experienced exceptional support from Aldin, and that he took the time to walk you through every step.
We truly appreciate your kind words and are delighted that you recommend our app and services to other Shopify merchants!

November 11, 2021

Love this app. I shopped around for a few contest software solutions and this was where I landed. It does everything and more than I was expecting. Giancarlo replied quickly to my questions and showed me how to use all of the features. Our lists have grown a lot mostly due to the contests we've been doing! Super happy!

Marigold Shadows
United States
Almost 2 years using the app
October 10, 2022

Viral sweep is great. We are on our 6th sweepstakes and they get it right every time. If i have a problem they will hop on zoom with you and fix anything you need. They are great.

Bangin' Empire
United States
Over 1 year using the app
March 24, 2021

The Viral Sweeps support staff is always so helpful, and so prompt to answer. I've reached out a lot to ask various things, and there has never been a time when they haven't been able to help me, even when it's concerning a question that also involves another platform, such as using Zapier to connect the Viral system to another system, or even making custom edits on our page in Shopify where we're hosting the Viral Sweeps lander. 100% impressed by their customer support.

4Patriots
United States
Over 1 year using the app
June 16, 2021

Great integration with Shopify. Solid platform. And all around good way to collect data for future prospecting.

Sitting Pretty Halo Hair Extensions
Australia
About 1 year using the app
September 30, 2022

The chat help is the best thing when youre learning the ins and outs of ViralSweep. They are always willing and able to course correct or help out!!
Thanks!

WrenchWorkz
United States
About 1 year using the app
May 29, 2019

ViralSweep is incredible! It has been able to do everything we can think of and more! The customer service is amazing and they've bent over backward for every little request we have made! Seriously an amazing company!

Saranoni
United States
About 1 year using the app