Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost email lists and social media followers, leading to increased sales and brand visibility. They value its seamless integration with Shopify, robust features, and customization options. The efficient voting system and entry management are also praised. Exceptional customer service, particularly from Aldin and Giancarlo, is frequently mentioned. Merchants also highlight the app's support for legal compliance in running giveaways and its feature to incentivize social media follows for more entries.

March 24, 2021

The Viral Sweeps support staff is always so helpful, and so prompt to answer. I've reached out a lot to ask various things, and there has never been a time when they haven't been able to help me, even when it's concerning a question that also involves another platform, such as using Zapier to connect the Viral system to another system, or even making custom edits on our page in Shopify where we're hosting the Viral Sweeps lander. 100% impressed by their customer support.

4Patriots
United States
Over 1 year using the app
October 13, 2022

Viral Sweep integrated nicely with Shopify. We are running our second giveaway now and their customer service has been great with response times, and even solving problems after hours.

Dead Lemon
United States
Over 1 year using the app
Edited February 3, 2022

ViralSweep is a very well done app with a lot of features. The user support is very responsive as well.

Don Pablo Coffee
United States
Over 1 year using the app
July 22, 2021

Very good app with excellent customer service. I would high recommend this app to anyone that runs any sort of sweepstakes or raffle promotion. It is well worth the price and saves you a lot of time.

Drive Theory
United States
Over 1 year using the app
November 13, 2020

ViralSweep is absolutely integral for what we do. The team and support is absolutely first class, one of (if not the best) we've experienced whilst building our store. I cannot recommend the app enough, it's absolutely packed with features and if there's something is doesn't do, reach out and the team and sure to help you out!

I Want In
United Kingdom
Over 1 year using the app
ViralSweep replied November 13, 2020

Thanks so much for the kind review, and it has been a pleasure working with you to better craft our Purchases App to help merchants run these raffles.

June 9, 2021

ViralSweep is the perfect solution for anyone looking to manage their sweepstakes or giveaway. The team is quick to respond and provide support whenever we needed it!

ZeroSixty: Fantasy Car Giveaway
United States
About 1 year using the app
Edited March 23, 2021

The app has many functions, is very practical, and the customer service response is very fast. Quickly helped me solve the problem. thank you very much. Very professional!

Holife
China
About 1 year using the app
January 4, 2022

Support was great! The interface is straight-forward and quite intuitive. Would appreciate a feature to send out emails to customers who had purchased before the promotion was set up. These customers were automatically entered into the promotion (sweepstakes/raffle). The system can't automatically generate email confirmations of their entry into the promotion (sweepstakes/raffle).

Void Deck
Singapore
About 1 year using the app
September 30, 2022

The chat help is the best thing when youre learning the ins and outs of ViralSweep. They are always willing and able to course correct or help out!!
Thanks!

WrenchWorkz
United States
About 1 year using the app
November 29, 2022

Amazing customer service on this one. I made a mistake setting up one of our giveaways and they were very accommodating in helping me fix it. Wonderful service!

Top Dawg Tire
United States
About 1 year using the app