Reviews (194)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting ROI through increased sales and customer engagement. It excels in growing email lists and social media followings, integrating seamlessly with Shopify, Klaviyo, and MailChimp. Features include customizable sweepstakes, easy entry tracking, and efficient winner selection. The interface is user-friendly, allowing for quick setup and management of promotions. Exceptional customer support, particularly from team members like Aldin and Giancarlo, is often highlighted for its responsiveness and helpful advice on feature customization and marketing strategies.

Edited September 23, 2024

Great Products, Great service and the support team responds quickly to help you navigate their platforms and fix any problems you may be having. Highly recommend using this app for your store if you do contests or giveaways on your website.

The GiveAway Club
United States
About 4 years using the app
August 22, 2017

I never leave reviews but this app deserves one! Customer service from Giancarlo and others is super fast - I even think they have responded to me on Sunday evening. They are totally willing to step in and fix/help whenever needed. They have actually made my day easier when I've needed help and as a business owner that's the best service ever!

Chrissy0804
United States
About 4 years using the app
March 23, 2021

We have used Viral Sweep for almost a year, with great success. We've managed giveaways around the world and it just works. Easy to set up even for this non-tech business person. Hardly scratched the surface of what it can do.

Pedaltrain
United States
Over 3 years using the app
April 14, 2021

We have been using this app for several months and it's worked great for the promotions we are running. Plus the support team is great and have helped guide us and fix issues quickly.

Shop CBD Kratom
United States
Over 3 years using the app
Edited June 14, 2021

Best app and best customer service ever! I ran an extremely successful sweepstakes with them last year and I can't wait to do it again.

Christmas Is Not Cancelled, Inc.
United States
Over 3 years using the app
April 13, 2021

Viral Sweep has been one of the most amazing app experiences I’ve had thus far. Customer service is extremely responsive and the owner is the one who is typically responding to customer service tickets. Talk about dedication. On top of that, the app has so many intuitive features to help bring your marketing game to the next level. Thank you Viral Sweep and Giancarlo for making my life 10 times easier!

Ride Clutch
United States
About 3 years using the app
April 21, 2021

Let me just say that no one asked me to come here and leave a review, normally I only leave reviews when I get horrible customer service but this is not the case. I am so pleased with viral sweep that I had to come on here and leave them a review. I use there app to run my sweapstakes and first off. I’ve gone from 40k in sales a month too 250k + a month in sales, given it wasn’t them that made that happen but without their app I wouldn’t have been able to do it. I did request that they add a way to mass add bonuses to specific products and they told me that they had it in the works. I emailed back saying awesome, let me know when you get that done; not thinking they would ever remember to email me back. Sure enough yesterday I got an email back saying they added it, and ontop of that they made a 4 minute video specifically for me showing me all of the new features, then ontop of that they went onto my site and did some new integrations for me free of charge because I didn’t know how to do them. This customer service is better then I would’ve ever expected. No BS when I say this, I’m a regular guy and seriously they are that awesome that I had to come here and leave this review because they deserve the heck out of it! (by the way, the guy who did all of this was Giancarlo.) again, amazing job and thank you for the amazing customer service !

Full Send Diesel
United States
About 3 years using the app
Edited June 2, 2021

Top customer service! We have used this app for several of our contests, it works well and has lots of options to customize it and install it in different places. I would recommend this app to easily set-up and run contests.

mixmix.ca
Canada
Almost 3 years using the app
April 27, 2017

It's working better than we hoped. Setting up our first campaign was easy, just followed the step-by-step instructions. And the reporting is in depth. Overall, very happy with the app. And quick response from support too.

Rag Bone Bindery
United States
Almost 3 years using the app
May 29, 2019

ViralSweep is incredible! It has been able to do everything we can think of and more! The customer service is amazing and they've bent over backward for every little request we have made! Seriously an amazing company!

Saranoni
United States
Almost 3 years using the app