Reviews (194)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting ROI through increased sales and customer engagement. It excels in growing email lists and social media followings, integrating seamlessly with Shopify, Klaviyo, and MailChimp. Features include customizable sweepstakes, easy entry tracking, and efficient winner selection. The interface is user-friendly, allowing for quick setup and management of promotions. Exceptional customer support, particularly from team members like Aldin and Giancarlo, is often highlighted for its responsiveness and helpful advice on feature customization and marketing strategies.
Refine
-
By rating
Great Products, Great service and the support team responds quickly to help you navigate their platforms and fix any problems you may be having. Highly recommend using this app for your store if you do contests or giveaways on your website.
I never leave reviews but this app deserves one! Customer service from Giancarlo and others is super fast - I even think they have responded to me on Sunday evening. They are totally willing to step in and fix/help whenever needed. They have actually made my day easier when I've needed help and as a business owner that's the best service ever!
We have used Viral Sweep for almost a year, with great success. We've managed giveaways around the world and it just works. Easy to set up even for this non-tech business person. Hardly scratched the surface of what it can do.
We have been using this app for several months and it's worked great for the promotions we are running. Plus the support team is great and have helped guide us and fix issues quickly.
Best app and best customer service ever! I ran an extremely successful sweepstakes with them last year and I can't wait to do it again.
Viral Sweep has been one of the most amazing app experiences I’ve had thus far. Customer service is extremely responsive and the owner is the one who is typically responding to customer service tickets. Talk about dedication. On top of that, the app has so many intuitive features to help bring your marketing game to the next level. Thank you Viral Sweep and Giancarlo for making my life 10 times easier!
Let me just say that no one asked me to come here and leave a review, normally I only leave reviews when I get horrible customer service but this is not the case. I am so pleased with viral sweep that I had to come on here and leave them a review. I use there app to run my sweapstakes and first off. I’ve gone from 40k in sales a month too 250k + a month in sales, given it wasn’t them that made that happen but without their app I wouldn’t have been able to do it. I did request that they add a way to mass add bonuses to specific products and they told me that they had it in the works. I emailed back saying awesome, let me know when you get that done; not thinking they would ever remember to email me back. Sure enough yesterday I got an email back saying they added it, and ontop of that they made a 4 minute video specifically for me showing me all of the new features, then ontop of that they went onto my site and did some new integrations for me free of charge because I didn’t know how to do them. This customer service is better then I would’ve ever expected. No BS when I say this, I’m a regular guy and seriously they are that awesome that I had to come here and leave this review because they deserve the heck out of it! (by the way, the guy who did all of this was Giancarlo.) again, amazing job and thank you for the amazing customer service !
Top customer service! We have used this app for several of our contests, it works well and has lots of options to customize it and install it in different places. I would recommend this app to easily set-up and run contests.
It's working better than we hoped. Setting up our first campaign was easy, just followed the step-by-step instructions. And the reporting is in depth. Overall, very happy with the app. And quick response from support too.
ViralSweep is incredible! It has been able to do everything we can think of and more! The customer service is amazing and they've bent over backward for every little request we have made! Seriously an amazing company!