Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost email lists and social media followers, leading to increased sales and brand visibility. They value its seamless integration with Shopify, robust features, and customization options. The efficient voting system and entry management are also praised. Exceptional customer service, particularly from Aldin and Giancarlo, is frequently mentioned. Merchants also highlight the app's support for legal compliance in running giveaways and its feature to incentivize social media follows for more entries.

Edited March 23, 2021

The app has many functions, is very practical, and the customer service response is very fast. Quickly helped me solve the problem. thank you very much. Very professional!

Holife
China
About 1 year using the app
January 4, 2022

Support was great! The interface is straight-forward and quite intuitive. Would appreciate a feature to send out emails to customers who had purchased before the promotion was set up. These customers were automatically entered into the promotion (sweepstakes/raffle). The system can't automatically generate email confirmations of their entry into the promotion (sweepstakes/raffle).

Void Deck
Singapore
About 1 year using the app
Edited January 10, 2018

If you aren't using ViralSweep for your contests you are doing it wrong...Giancarlo is just fantastic with his customer service. Can't recommend highly enough. A little pricey for the advanced plan, but still a good value.

Acquadellelba
United States
About 1 year using the app
March 8, 2018

The team is very responsive and the system works well. They are actively making continuous improvements based on users requests and their own goals. Over all great customer support. We are seeing very good response to our sweepstakes campaign and plan to continue to use this app to build brand awareness and reach new customers. WE used one before and this is light years ahead!

Darbyscott 2
United States
About 1 year using the app
September 30, 2022

The chat help is the best thing when youre learning the ins and outs of ViralSweep. They are always willing and able to course correct or help out!!
Thanks!

WrenchWorkz
United States
About 1 year using the app
May 29, 2019

ViralSweep is incredible! It has been able to do everything we can think of and more! The customer service is amazing and they've bent over backward for every little request we have made! Seriously an amazing company!

Saranoni
United States
About 1 year using the app
November 29, 2022

Amazing customer service on this one. I made a mistake setting up one of our giveaways and they were very accommodating in helping me fix it. Wonderful service!

Top Dawg Tire
United States
About 1 year using the app
November 12, 2021

I used the app for a Black Friday Giveaway, on the starter plan. Very easy to build and include a landing page on my site. Loved that I could draw and publish the winner with ease. Great customer service when I had questions through support. Great APP. Would recommend.

Why Mum Wines
Australia
About 1 year using the app
March 18, 2021

The team over at Viral Sweep is outstanding! They are always there when I have questions and are super friendly!!! The user platform is very user friendly as well!

Ridge Rebel
United States
About 1 year using the app
February 17, 2022

Viral Sweep has been the answer to our sweepstakes company. Easily integrates, simple to use, and tracks customers during a sweepstakes flawlessly. I would highly recommend.

BiglyWellness
United States
11 months using the app