Reviews (192)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting ROI through increased sales and customer engagement. It excels in growing email lists and social media followings, integrating seamlessly with Shopify, Klaviyo, and MailChimp. Features include customizable sweepstakes, easy entry tracking, and efficient winner selection. The interface is user-friendly, allowing for quick setup and management of promotions. Exceptional customer support, particularly from team members like Aldin and Giancarlo, is often highlighted for its responsiveness and helpful advice on feature customization and marketing strategies.

January 4, 2022

Support was great! The interface is straight-forward and quite intuitive. Would appreciate a feature to send out emails to customers who had purchased before the promotion was set up. These customers were automatically entered into the promotion (sweepstakes/raffle). The system can't automatically generate email confirmations of their entry into the promotion (sweepstakes/raffle).

Void Deck
Singapore
About 1 year using the app
Edited January 10, 2018

If you aren't using ViralSweep for your contests you are doing it wrong...Giancarlo is just fantastic with his customer service. Can't recommend highly enough. A little pricey for the advanced plan, but still a good value.

Acquadellelba
United States
About 1 year using the app
March 8, 2018

The team is very responsive and the system works well. They are actively making continuous improvements based on users requests and their own goals. Over all great customer support. We are seeing very good response to our sweepstakes campaign and plan to continue to use this app to build brand awareness and reach new customers. WE used one before and this is light years ahead!

Darbyscott 2
United States
About 1 year using the app
September 30, 2022

The chat help is the best thing when youre learning the ins and outs of ViralSweep. They are always willing and able to course correct or help out!!
Thanks!

WrenchWorkz
United States
About 1 year using the app
November 12, 2021

I used the app for a Black Friday Giveaway, on the starter plan. Very easy to build and include a landing page on my site. Loved that I could draw and publish the winner with ease. Great customer service when I had questions through support. Great APP. Would recommend.

Why Mum Wines
Australia
About 1 year using the app
November 29, 2022

Amazing customer service on this one. I made a mistake setting up one of our giveaways and they were very accommodating in helping me fix it. Wonderful service!

Top Dawg Tire
United States
About 1 year using the app
March 18, 2021

The team over at Viral Sweep is outstanding! They are always there when I have questions and are super friendly!!! The user platform is very user friendly as well!

Ridge Rebel
United States
About 1 year using the app
February 17, 2022

Viral Sweep has been the answer to our sweepstakes company. Easily integrates, simple to use, and tracks customers during a sweepstakes flawlessly. I would highly recommend.

BiglyWellness
United States
11 months using the app
April 6, 2021

We love this app. It has helped us run successful contests and sweepstakes. We also have used the contest feature in a slightly modified way to suit our specific needs, and there are so many features and functionality that we were able to make this work! Support has been EXTREMELY helpful. You know, on Shopify stores you use a lot of apps...but you really really value the ones where support is helpful, engaged, understands what you are asking, and works WITH you to find ingenious solutions. That always stands out and makes my day. I highly recommend Viralsweep for this reason.

LevelUpRN
United States
11 months using the app
December 20, 2017

Lightening fast customer service and top notch at that. This app has so many functions and features as well as some hidden ones that they are rolling out now that blow away all of their competition.

The documentation is clear and concise and you can make any kind of contest that you can dream up with this app.

For us we run a lot of contests to promote our designer swimwear and Women's fashion and it has been a fantastic tool to grow our audience and email lists.

Candice Galek
Founder https://www.bikiniluxe.com

Bikini Luxe Swim
United States
11 months using the app