ViVA Reviews ‑ Product Reviews
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L'onglet des clients pour ecrire leurs avis est en anglais comment je peux faire pour que ça soit en français s'il vous plaît? Merci infiniment
Hi, Melanie here from the ViVA Reviews Customer Success Team. Thank you for your message regarding Language support. This capability is available in Left Menu > Settings > Language Settings. There you can customize every word used in the app!
We always welcome feedback and actively add features based on customer request. if you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Melanie
ViVA Reviews - Customer Success
For now, I must apologize for my first review and correct myself. I had an issue with my theme. The application works great and has met all my expectations. The support is very helpful and responds very quickly!
Hello, This is Ellis from The ViVA Reviews Support Team. Thank you so much for the kind words! We are always ready to provide support anytime you need it! :)
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Ellis
ViVA Reviews - Support Team
Amazing customer service, I didn't expect the team to be so reactive ! they did their best to make me satisfied and to solve the problem i had on my store... They are very attentive. This is the first time I have received such excellent customer service. Thanks RAZA
Hello, This is Raza from The ViVA Reviews Support Team. Always glad to help as we put customer support issues as our highest priority! Thanks for taking the time to share your feedback and kind words about ViVA Reviews.
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Raza
ViVA Reviews - Support Team
Tres content d'avoir trouver cette application. Le service est impeccable. Je recommande fortement !
Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thanks for taking the time to share your feedback about ViVA Reviews, It's always great to hear from our customers - it's really appreciated.
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Kelly
ViVA Reviews - Customer Success Team
VIVA Reviews is a terrific app and has stored me a lot time and decreased my complications from posting opinions manually to having them completed in a click on of a button.
Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thanks for taking the time to share your feedback about ViVA Reviews, It's
awesome that our app has really helped you with your shop!
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Kelly
ViVA Reviews - Customer Success Team
Hi,
Any way to remove the 'Powered by VivA' link on my shop website? Or at least cover it up?
Thanks.
This app implements an annoying automatic block called "Sarm Reviews".
I cannot find a way to remove this
Ellis here from ViVA Reviews support. Really Sorry you are having an issue with our app. If there are any theme compatibility issues we are always ready to customize our app to work with ANY theme. I see you have reached out to us about this issue on one of our support channels, but did not respond to our offers for help.
Feel free to reach out to us again either through live chat or at info@vivareviews.com and we can resolve any issues you are having. Look forward to hearing from you.
Ellis
ViVA Reviews Support
VIVA Reviews is a great app and has saved me so much time and reduced my headaches from posting reviews manually to having them done in a click of a button.
Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thanks for taking the time to share your feedback about ViVA Reviews, It's always great to hear from our customers - it's really appreciated.
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Kelly
ViVA Reviews - Customer Success Team
Great customer service. When my store had an issue, they were quick to collaborate and fix the issue.
Hello, This is Ellis from The ViVA Reviews Support Team. We always put our customer support issues as our highest priority! Thanks for taking the time to share your feedback and kind words about ViVA Reviews.
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Ellis
ViVA Reviews - Support Team
I really love how the reviews look on my product pages! Customer service was awesome with helping me right away when I hit some roadblocks too!
Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thanks for taking the time to share your feedback about ViVA Reviews and so happy our team was able to help you out.
If you have any questions don't hesitate to reach out to us at anytime via our 24/7 live chat or our emails info@vivareviews.com
Regards,
Kelly
ViVA Reviews - Customer Success Team