Overall rating
4.3
Counts per rating level
  • 74% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
November 30, 2023

VERY BAD APP GLITH

Chic Chew Canada
Canada
About 15 hours using the app
SELL THE TREND CORP. replied December 1, 2023

Hello, This is Kelly from The ViVA Reviews Customer Success Team. Thanks for taking the time to share your feedback about ViVA Reviews. Unfortunately without some details about your experience, it's hard to offer any help :(

If you would like to reach out us on our live chat or our email info@vivareviews.com we would love to help you resolve any issues are are having with our app!

Regards,

Kelly
ViVA Reviews - Customer Success Team

August 27, 2023

Horrible, even after uninstalling the app it continues to appear on my website, I do not recommend it.

Importados para você_1
Brazil
About 24 hours using the app
SELL THE TREND CORP. replied August 29, 2023

Kelly here from ViVA Reviews. Really Sorry you had an issue with removing our app.

What you note is actually not an app uninstall issue, but related to browser caching. If you simply clear your cache, you will see that our widget will gone.

Any new visitors to your store will not see our app once uninstalled and what you are seeing is simply browser caching intended to speed up website loading.

Feel free to reach out to us again either through live chat or at info@vivareviews.com and we can guide you on how to clear your cache if you are not familiar with the process. Look forward to hearing from you.

Kelly
ViVA Reviews Customer Success

November 9, 2022

This app implements an annoying automatic block called "Sarm Reviews".
I cannot find a way to remove this

Camaleão Market
Brazil
11 days using the app
SELL THE TREND CORP. replied November 10, 2022

Ellis here from ViVA Reviews support. Really Sorry you are having an issue with our app. If there are any theme compatibility issues we are always ready to customize our app to work with ANY theme. I see you have reached out to us about this issue on one of our support channels, but did not respond to our offers for help.

Feel free to reach out to us again either through live chat or at info@vivareviews.com and we can resolve any issues you are having. Look forward to hearing from you.

Ellis
ViVA Reviews Support