Reviews (164)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its fast loading times, extensive customization, and seamless Shopify integration. It's particularly praised for its volume discounts feature, enabling tiered pricing and quantity breaks to boost sales and order value. The support team is frequently commended for their responsiveness and problem-solving skills. Despite its extensive features, it's easy to install and use, making it suitable for beginners. It's also appreciated for its affordability. However, it may be less effective for stores with a large product range due to deal restrictions at checkout.

May 13, 2024

Fantastic customer support - and very fast. Helped me a ton and saved me time implementing the app on my store.

Walluna
United Kingdom
Logbase replied May 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 11, 2024

I have chatted with Support for this app twice now and their service was excellent. They were polite, timely and helped me with my issues.

Love That Ribbon
United States
3 months using the app
Logbase replied June 12, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 27, 2024

Excellent, Brief and Concise meeting with Febin. Fixed my double add to cart buttons in a few seconds.

Core Immune Health
United Kingdom
3 months using the app
Logbase replied May 28, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 16, 2024

Have been looking around for the best upsell solution for our website. This app is the best fit and we also use a couple of Logbase's free apps. We had difficulty adding the progess bar in the slide drawer cart but a quick message to the devs and it was added within minutes

Retro Peloton
United Kingdom
About 2 months using the app
Logbase replied June 17, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 3, 2024

helpful and easy to use

MHM Beauty Supply Company
Canada
About 1 month using the app
May 29, 2024

Excellent service & really helpful dev team

Badminton HQ
United Kingdom
About 2 months using the app
Logbase replied May 30, 2024

Thank you for the wonderful and kind review!

July 1, 2024

The part I like the most is that it is offering translations for other languages, so you can really fine tune it.
Also, support is fast and always ready to help.

A heads up, if you are using a free gift discount and cart value is the trigger, the total amount will be calculated before the regular Shopify coupons are applied.
But to be fair, it is not the issue of the Dealeasy, rather the limitation in Shopify.

joujoubotanicals.com
Croatia
21 days using the app
Logbase replied July 2, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 10, 2024

I asked for help to customise the app and was amazed at Suki dedication, professionalism and help, straight from the chat. She went beyond and above my expectations. I cannot recommend the customer service enough. Thank you

Maison Elhoria
United Kingdom
12 days using the app
Logbase replied June 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 25, 2024

No pude hacer visible la barra que muestra cuanto falta para ganar envío gratis a pesar de seguir todas las instrucciones y no es fácil tener soporte. Tampoco encontré ningún video tutorial disponible o información en general que me ayudara a resolver el problema.

AMARANTA
Colombia
8 days using the app
Logbase replied June 26, 2024

Entendemos completamente la dificultad que ha enfrentado. Verificamos la configuración de la tienda y descubrimos que el problema se debía a un selector CSS incorrecto utilizado para el posicionamiento del widget. Le hemos enviado un correo electrónico con pasos detallados sobre cómo resolver este problema y mostrar el widget. No dude en comunicarse si necesita ayuda.

July 4, 2024

I've only had this app for a week but the team have been so helpful with placement of the widget and they get back to you very quickly.

Lizzie Chancellor
United Kingdom
7 days using the app