Reviews (21)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
January 5, 2023

We are extremely pleased with WAIR and had a fantastic experience with their team! WAIR provides white-glove service to ensure that the app is installed and set up correctly. They are extremely responsive and it is clear that they want their customers to be successful with the tool. Our customers find the interface easy to use and sizing inquiries have been dramatically reduced. I would enthusiastically recommend WAIR!

Holderness & Bourne
United States
5 months using the app
January 25, 2023

Wair has been a great addition for us. As a small but growing brand, we are already using the data for our next product iterations - including size mix. Highly recommended!

Any Age Activewear
United States
3 months using the app
March 9, 2023

WAIR has been great so far! Easy integration process and we have seen customer confidence go up. Highly Recommend.

Asher Golf
United States
About 1 month using the app
March 9, 2023

One of our biggest pain points is sizing..... until now. From start to finish this app has been nothing short of a miracle. The software is some of the most detailed I have come across and is constantly improving. Dealing with Troy has been a pleasure and its helped our business more than they will know. Our conversion rate and retention have both improved significantly. Thanks guys.

Tapered Menswear
United Kingdom
About 1 month using the app
March 7, 2023

We have been looking to optimize our sizing guide on our website for a while now. WAIR turned out to be the perfect solution. I am typically tentative when adding new apps to our site, due to the implementation process. Their team took on the whole development project and seamlessly integrated it to our product page within days. We've seen a 4x in conversion on WAIR orders, and are excited to continue to build out our data set. 10/10 would recommend for updating your current size guide.

Elwood Clothing
United States
28 days using the app
August 21, 2023

I have not installed wair. I am not using it. I never even onboarded but I am still being charged. This smells like a SCAM!!!!! BEWARE!!!

Treehopper
United States
15 days using the app
Fit3D, Inc. DBA WAIR replied August 23, 2023

Hello and we're sorry about the inconvenience.

Our records show that you installed the WAIR service in mid-June, 2023, but never completed the setup. We cancelled your subscription and rolled back your most recent billing since you hadn't completed the setup.

We're happy to work with you when you are ready to launch.

Thank you and all of our best wishes,
- The WAIR Team

September 10, 2022

Great team to work with. Our returns have decreased and the amount of information they are able to provide is insightful. Our customers really like the ease of the interface.

NoNetz
United States
9 days using the app
June 2, 2023

Excelente aplicación. Hace más de 2 años que la estamos usando, y siempre ha sido de gran ayuda para nuestros clientes.

Scorpi
Chile
7 days using the app
September 8, 2022

I cannot say enough good things about the Wair Team and their app! The team is super helpful and incredibly responsive, and the product has become an integral part of our customer buying journey. Our return rate has dropped drastically since we implemented Wair. And since it tells customers their size based on their extensive collection of body scans in combination with our brand's size chart, it has eliminated customers having to try and decipher a confusing size chart!

Nomads Swimwear
United States
About 2 hours using the app
September 2, 2022

This app has been a game changer not only for us but for our customers. On our side we are seeing our return rate decrease and conversions increase while getting product analytics we've never had access to before. On the customer side its a nice feature to make the buying process easier. Support from the Wair team has also been quick and reliable. Great app!

Coastal Crew
United States
About 2 hours using the app