Lucknow Chikan Emporium
Useless customer support, app not compatible in Indian Currency
Sends notification before refund is generated etc
Hi, I think there is some confusion here, we have provided you the update that this will be fixed and this has been done few days back.
But as you have removed the app, so you might not be able to check it.
Would request you to add the app again and check again.
In case of any issue, feel free to connect.
The application is really very good for my client portfolio and the support of the application is extremely attentive and fast. Super Recommend!
We tried contacting the customer support to offer trial period as our previous trial was used back in 2019. We were told that it will not be extended. So we purchased it directly.
The support is top-notch no doubt & very quick on assisting but the application lacks a lot of features when it comes to cashback.
1. There is no option to select all the products at once for cashback offer. so, If you select 30 products in an instance, you will have to do it one by one since half of them won't display, the maximum it displays is around 30 products. And every product generates an individual cashback offer. Also, if you wish to delete the cashback offers, you'll have to delete the offers one by one i.e individually for each product you selected.
2. There is no option to select the cashback offer for a specific collection. There are only 2 methods 1. Cart Cashback (Cannot use Drawer Cart). 2. Product-based, where you need to select each product individually. How do you expect someone to select all the products one by one if we have 300 Products in total when you show only 20-30 Products at once while selecting?
3. No customization for the icon/layout that shows on the collection or product page.
This application is of no use and the money seems to be wasted. Not recommending to a store having more than 30 Products. We have 200+ Products and messed up selecting individual products.
Hi, Thank you for the review.
Currently you can select multiple products one by one at a time and soon we will be providing the option to add the products for cashback via CSV
And very soon we will be making Category wise cashback too.
In case of any more questions, write to us at firstname.lastname@example.org
I had few problem while using this apps , but the great things comes the support of their service really working very well just to solve out my problem . i had been contact via their webkul customer service provider its really awesome with the fast solving and fast reply with their team . here this person was the one that solve my problem Kirti Prakash Yadav . thank you for the support
I just raised a ticket and got prompt support. Thank you very much.
The Hosiery Mart.com
AgSource Farmer's Basket
Worst app even not desired for single star. It keep counting last added value even thought customer used it. Also refund amount not calculated properly. And very poor customer support they have.
Beauty Barn Indonesia
Very helpful and fast response from the team. Useful & awesome app! I think currently the only available app that serves the cashback function well. If the app is also available for POS, it would be even better!
Best support ever!! and best app that add great value to the store. Webkul are the people needed to get the job done
Hi, I was installed this app on my shopify store but it seems not compatible with my websites mobile version and there also no goof themes available which can make it looks good. is there any solution for this?
Hi, Thank you for the review. The app is compatible with almost all the Shopify Themes, and in case you have any issue get in touch with the support team and they will fix it.
All the contact info is available on the app store page.
Also do respond to the support emails sent from our end, so that we can assist you.
The support team is very Helpfull and gives you the best.
and the App is Perfect to me. thanks.
Hi, Thank you for the review.
Glad that the app suits your business perfectly.
Get in touch in case you need any help.
Happy Selling :)