Webkul Wallet Management , 38 reviews
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Seems it is not secure. Everybody can use this wallet who has Apps permission. We may give apps permission to many in the staff to use some other apps but they should not able to use the wallet app right? Remaining features installation everything is well and good. If you give login to this app it will be very very useful.
There is no option for 0 star hence giving 1 star. Fraudulent app. We made a huge mistake installing this app. It was for a month and trust me we had to call them every day for new problems. Just a wastage of time and money. Even they allow partial payments without your consent which led us to a loss of thousands of rupees. I had to engage a person just to deal with their support team for a month as they solve 1 out of many problems and few more problems get arose next day. NEVER EVER TRY THIS APP AS WELL AS THEIR OTHER APP CALLED MOBIKUL which charges as per their mind.
Hi, Thanks for the review.
Here we would like to clarify on the points :
- There is no payment process that is allowed without the consent of the merchant.
- The team has setup multiple meetings with your team to help you, and the meetings are initiated by us, just to make sure you have all your queries resolved.
Regards,
Team Webkul
A superb application for Cashback, After looking for a cashback program app I think I found the perfect one. Cash Back Rewards & wallet is amazing. I can apply special offers on any collection and product or run multiple specials at the same time! This is a powerful tool and customer support is very helpful. Thank you, Priyanka for being able to make sure all of our needs were met! 10/10 customer support.
Hey !! We're extremely happy to hear about your astounding experience with the app & our support team. Please be informed that we're always there to help you :) - Team Webkul
Useless customer support, app not compatible in Indian Currency
Sends notification before refund is generated etc
Hi, I think there is some confusion here, we have provided you the update that this will be fixed and this has been done few days back.
But as you have removed the app, so you might not be able to check it.
Would request you to add the app again and check again.
In case of any issue, feel free to connect.
Worst app even not desired for single star. It keep counting last added value even thought customer used it. Also refund amount not calculated properly. And very poor customer support they have.
Great app - does what it promises to do. Support very helpful in setting up. Would happily use other products that they offer!
Hi, I was installed this app on my shopify store but it seems not compatible with my websites mobile version and there also no goof themes available which can make it looks good. is there any solution for this?
Hi, Thank you for the review. The app is compatible with almost all the Shopify Themes, and in case you have any issue get in touch with the support team and they will fix it.
All the contact info is available on the app store page.
Also do respond to the support emails sent from our end, so that we can assist you.