WD Backups: Back up & Restore

WD Backups: Back up & Restore

Reviews (6)

Overall rating
3.4
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 33% of ratings are 1 stars
February 6, 2025

Doesn't respond when you ABSOLUTELY need them.. not sure why they even provide this service.

This is a thing that you install, forget for 2 years (while paying), then think OH IM SO HAPPY I installed this, only to then be ignored and your store in shambles...

Wouldn't recommend 0/10.

Sybotanica
Netherlands
12 months using the app
Wandy replied February 8, 2025

Hi there,

We’re sorry to hear about your experience. Our support is provided via email rather than live chat, and our Help Center is always available with detailed information.

We’ve followed up via email to assist you further — please feel free to reach out if you need any additional support.

Sincerely,
Wandy Team

May 14, 2024

I am so impressed with the great customer service Anna provided for me. She patiently and quickly answered all questions and concerns I had. I really appreciate all the information she helped me to understand. Hope I always get to do business with you. Thanks again!

Kystgjerdet AS
Norway
6 days using the app
May 16, 2024

The support was rapid, stellar, and answered my questions in minutes (which is not standard with most apps in Shopify App Store). The app interface is actually intuitive and easy to use. I am so happy with it.

Rovra
Romania
10 days using the app
May 21, 2024

I did not actually write a review, so for these guys to put a fake review they get a 1 star.

Blackwell's Wines & Spirits
United States
About 1 month using the app
May 16, 2024

Like this app a lot because it saves me a lot of time and hassle. No more worry about losing my data or messing up store

Uniiq
Norway
5 days using the app
May 20, 2024

The best app with the best service. Definitely recommended to all stores.

MYDREAMAX
Italy
1 day using the app