Overall rating
1
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 100% of ratings are 1 stars
November 17, 2023

Unresponsible, arrogant attitude, inefficient problem-solving, requiring customers to provide private data, attempting to charge extra fees, resulting in a poor experience.

The Hep Shop
Hong Kong SAR
About 1 hour using the app
Webiators Technology Private Limited replied November 18, 2023

Dear The Hep Shop,

Thanks for sharing your feedback. we have 48 hours of response time on tickets and if you need something to be done without the queue, we have to offer you a Customization service to help you in a super fast way. and for that, we may have to ask you for Access to your admin on our email to troubleshoot the problem,

Thanks