Reviews (1,573)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting international traffic with SEO-friendly features like subdomains and subdirectories. Its automatic translation supports many languages and can be manually adjusted. The setup is straightforward, and it integrates well across platforms. Customer support is highlighted as responsive and effective, providing quick solutions and clear guidance, making it a valuable tool for offering a multilingual shopping experience.

Edited November 5, 2018

REVIEW UPDATED
I got some problems with ''never translate rules'' but support team take careof my case and give to me a solution.

Good customer service

Rustikcity
Canada
Over 5 years using the app
February 4, 2020

I am not happy with the app for many reasons. I think it is not worth the price. The costumer service is a bit rude...

IAIOS
Spain
Over 5 years using the app
Weglot replied February 4, 2020

Hi there IAIOS,

After reviewing the exchanges with the support team, we are surprised as we extensively helped out to help you understand any questions you had about Weglot. We always love to help our users and did not see a negative exchange within our team. We'd be happy to see if we can help you solve the issues you have. You can always reach us at support@weglot.com

Edited October 13, 2023

This app is just perfect and the customer service is the best in the world! I really recommend using this app. Service en français impeccable également! Thank you Weglot!

Flamme en Rose
Canada
Over 5 years using the app
Edited February 14, 2022

Elina was right on point with answering so quickly and helping out. I will definitely be in touch with her for future inquiries. Keep up the good work! Today I got the chance to work alongside Baptiste, and his professionalism and efficiency were highly admired. Today I was assisted by Christophe, and his speed was phenomenal, we were able to solve the issue in less than an hour! Thank you again team, you guys are wonderful.

Knot Home
United Arab Emirates
Over 5 years using the app
February 25, 2021

I recommande this app, very efficient. Christophe was a big help, efficient and very nice ( even by email you can feel it :)))

MELLIPOU
France
Over 5 years using the app
January 26, 2022

Christophe really helped us implement the subdomains features which is awesome. Weglot really helps us to target multi languages without destroying the seo, and without causing redirection. Love it

Motiv-Art
Germany
About 5 years using the app
June 4, 2020

Wonderful app and great customer service !
Thank you to the whole team for your help !
I highly recommend

VIOLET
France
About 5 years using the app
January 16, 2018

This app is finally what I've been expecting ! Easy to use, super intuitive and excellent ++ customer service. Merci beaucoup.

Vdseguitars
France
About 5 years using the app
December 15, 2023

I had an excellent experience with Weglot Customer Service Support. They responded quickly and resolved any issues I had with the Arabic translation version of my website. Thank you for the outstanding support, Antoine!

Mahajati
Singapore
Almost 5 years using the app
December 22, 2017

Really good App. Easy to understand. You can contact them for guidance. Customer Service is really helpful.

Conffianz
United States
About 5 years using the app