Weglot ‑ Translate Your Store , 1,430 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this translation app for its ease of use, wide language range, and seamless integration. It's praised for its automatic translation of content, including third-party apps and custom pages, and its ability to offer a bilingual experience. The app's visual editor, control over word translation, and support for right-to-left languages, hreflang, and dynamic content translation are also appreciated. It integrates well with other apps and is noted for its positive impact on SEO. The customer support team is frequently commended for their prompt and helpful service.
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Do not use this app, it never translates my company name properly. Every single time I add a new product, I must open the app and fix the way that my company name is spelled. It can't even translate the word "meters" properly. I have changed specific words so many times it feels like at this point the app is just not saving what im fixing, and I have to constantly re-do it. This is by far the worst translation app I've ever had to use, and I can't switch to another app because then all my progress would be gone and I would have to re-translate everything.
Hi زخــارف,
Thank you for taking the time to write a review. I am so sorry to hear about your negative experience. We’d like to know more about your situation, but we cannot locate your store.
Please get in touch with us at support@weglot.com so that we can discuss more on this.
In the meantime, keep in mind you are able to use our Glossary tools always to translate your site's name properly as well as the word meters. :)
https://support.weglot.com/article/130-translations-exceptions
Thanks,
The Weglot Team
Horrible Support. I don't know how a paid app can't have a chat feature. This is an absolute Joke. It has been over 2 weeks since i am using this PAID app and things still hasn't been solved. Now i face another issue with my feed translation. This is seriously the app which gives me the most headaches out of all apps i am using
Hi,
Thanks a lot for taking the time to write a review.
It seems that your experience with Weglot can be improved, and I'd be glad to help you improve your experience with our product.
I've analyzed further the conversation you've just had with our Support team and it seems that the undesired behavior you've experienced are due to an unfinished configuration of the subdomains.
I'd be really glad to help you further integrate the subdomain-based integration into your website if you're willing to give us another chance.
Note that Weglot also proposes a beta subdirectory-based integration that allows you to display the translations on URLs such as https://haltungshelfer.de/nl/ for instance for a Dutch translation. Do you want to give it a chance?
We'd be really glad to help you improve your user experience with our plugin.
Keep us posted,
Have a great day,
Cheers,
bad application, overpriced and once you hit over 1 million words, they charge you over 2000.00$ per year. On top of that, I removed the app. almost 2 years ago and still have tags and scripts that mess up my URLs and redirect to 404 dead links. Noone had the decency of reaching out to us to tell us how to uninstall the app correctly and at least mention that if you do not delete the app. many bugs will occur if USA customers log in as their IP is redirected to www.domain.com/en-us/en-us/en/us/en-us and cannot be removed so, you get broken links and we have dropped 50% of our sales becomes of them plus because of their unprofessionalism, we never knew that the site was broken.
Merci Weglot vous êtes vraiment des incompétents. A Canadian VERY unhappy customer.
Hello,
Thank you for taking the time to write a review of Shopify.
It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.
Regarding the code remaining in your admin, please be aware that once the application is uninstalled, an email has been sent to your account's referral email address telling you how to completely uninstall Weglot from your environment. I've sent you in a separate email an example of such an email.
Until recently, Shopify gives us the possibility to automatically delete the code of our application during an uninstallation, and we have already made the necessary changes within our plugin.
Would you like me to personally investigate your admin to make sure that there is no more Weglot-related code?
Please contact our team at support@weglot.com so our team members can discuss your concerns in more detail.
You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin
About the broken URLs, I don't see any active projects in your account anymore, this means that no integration seems to be active and therefore the remaining code in your admin should not have any impact on your URLs. Contacting us back at support@weglot.com, we'd be glad to make further investigations if you'd like us to.
We're remaining at your disposal for any further information,
And wish you a wonderful day,
The Weglot Team
this app doesent work for my store. it does not translate all i need and the translation wasnt good enough. so i would recommend to install another app, especially you are a pagefly user. I cant recommend this app, i got muc problems.
Dear Diamon Painting,
We are sorry to hear that you have had such a negative experience.
Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you.
Please contact us at support@weglot.com so our team can discuss your concerns in more detail.
Best,
The WEGLOT TEAM
You have reached your words limit
This company will do this no matter what. Try to avoid by excluding blocks, they go to 2k words on a 600 word webpage anyway. Now they will be emailing with their lame explanations asking to remove this review.
Weglot, you earned it, eat the star, and stop your bs.
Hi,
Thanks a lot for taking the time to write a review.
It seems that your experience with Weglot can be improved, and I'd be glad to help you improve your experience with our product.
I've analyzed further the conversation you've had with our Support team and also your account and it seems you had trouble managing your translations and excluding some pages to stay under 2000 translated words
From what I can see in your account, you have a significant number of inactive translations that could be easily removed and reduce your word count here
If you'd like to give it a try, don't hesitate to come back to us at support@weglot.com so we can help you further in this matter
We'd be really glad to help you improve your user experience with our app.
Keep us posted,
Have a great day,
Cheers,
Honestly the worst Shopify app I've ever used. It makes your store very slow and it has so many issues. The translations are very off, they don't offer check out translation so there is really even no point, very frustrating to use
Hi,
Thank you for taking the time to write a review of Shopify.
It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.
About the performance =>
Note that the load time can be longer the first time Weglot translates the content.
Indeed, Weglot translation mechanism is working like this:
It scans the original content of your website (HTML file)
After the scan, Weglot parses (read and cut) the elements between HTML tags.
It automatically translates this original content to its translated equivalent.
During the translation process, Weglot is also storing these contents in your Translation List available in your Weglot Dashboard
On the second visit to the page, the time load should be way better.
About the translation =>
We try to provide the best automatic translation possible. However, we know this is really hard to fit this translation to all our user's contexts, so that's why we provide you with different options to review those translations:
- To Manually edit the automatic translations if you want to. We provide you with some useful tools in order to do that
See > https://support.weglot.com/article/128-how-to-edit-my-translations
- To add some specific translation rules in order to indicate if you want a (group of) word(s) to be never or always translated in a specific way.
See > https://support.weglot.com/article/130-translations-exceptions
About the checkout translation =>
For your information, I could help you translate your checkout.
Indeed, be aware that checkout pages won't be detected by Weglot as they belong to another domain.
These pages are hosted by Shopify itself, translations are directly handled on its side, as translations are actually coming from the theme.
That's why the language switcher isn't visible on the checkout pages.
Weglot, by its side, allows displaying the checkout in the right language for the visitor, regarding the language used on the page before the checkout, thanks to a mechanism we manage.
Weglot just allows the checkout to be displayed in the theme language related to the language used on the page before the checkout. It means that the translation isn't managed by Weglot, but Weglot just calls the theme in another language.
You should be able to edit a checkout element translation, going:
- Go to Shopify admin > Languages > Replace the language of the theme to the destination language (the language related to the translation you want to edit)
- Into your Shopify Admin > Online Store > Themes > Edit Languages > "Checkout & System" tab
- Edit the content you want to replace in the translated version
- ⚠️ Into your Shopify admin > Languages, change back the default language to the default one.
Please contact our team at support@weglot.com so our team members can discuss your concerns in more detail.
You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin
Best,
The Weglot Team
Been using this app for years, but we decided eventually to uninstall it. The app is extremely expensive in comparison with much more modern apps that offer 5 to 10 times more languages and words in much less price. Very limited in regards to deep machine translations. The support/company's management seems to be careless to respond, if they ever responded at all.
Hi,
Thank you for taking the time to write a review of Shopify.
It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.
Actually, be aware that Weglot proposes a Free plan and also proposes Premium plans.
Premium plans allow us to be able to create super cool features such as the Slug Translations (See => https://support.weglot.com/article/148-can-i-translate-my-urls) to improve the UX on your translated versions.
The “Variable” feature (See => https://support.weglot.com/article/302-how-can-i-add-variables-to-my-translations) and propose variable suggestion to help you optimize your translations and save translation credits.
We are also pleased to offer the option to detect potentially inactive translations (See => https://support.weglot.com/article/288-how-can-i-remove-inactive-translations) to help optimize your translations.
Our Support team is very dedicated to help all our users regardless of their subscription and we all try to propose the best experience possible.
We’d be glad to help you further. You’d just need to contact our team at support@weglot.com and ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin.
Have a wonderful day,
Best,
The Weglot Team
"Unknown error, please contact Weglot support at support@weglot.com. Sorry for the inconvenience."
I paid a fee and tried to use it, but the message above appears and I cannot log in.
Hello,
Thank you for taking the time to write a review of Shopify.
It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.
We've experienced an issue on the API for a few minutes, and I've contacted you a few minutes after as the issue seemed to be fixed.
Could you contact us back at support@weglot.com, asking for Chris, our Head of Support, so we can follow the discussion?
We're remaining at your disposal for any further information,
And wish you a wonderful day,
The Weglot Team
I used this app for more than 3 months in Arabic translation, and I would simply say we postponed the launch for 2 months because of it. You do manual amends on the poor translation the app gives and it vanishes, so you need to redo the manual translation allover again and guess what? it vanishes again. Massive waste of resources!
Hi,
Thank you for taking the time to write. I wanted to let you know how sorry we are for hearing about your negative experience as we try our best to help all our users understand how Weglot works.
Did you happen to edit the original content? Did you check to correctly edit the right translation associated with the translation string? These are common scenarios that could cause the change in the manual translation but rest assured, the manual translation does not vanish as it remains in your translations list.
If you wish to have more help, you can write us at support@weglot.com to further investigate for you.
We hope to hear from you,
The Weglot Team
not working. Some words translate, some not. Save your time and avoid this app. completly waste of money
Hi, Weglot Support here, I hope you are having a great day.
Thanks a lot for taking the time to write a review.
It seems that your experience with Weglot can be improved, and we’d be glad to help you, the best we can, improve your experience with our product.
Note that Weglot tries to translate static content and sometimes, dynamically generated elements could not be translated by default.
Weglot has a solution for this as you can see here => https://support.weglot.com/article/253-how-to-translate-dynamic-content
Please contact our team at support@weglot.com so our team members can discuss your concerns in more detail.
You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin
Best,
The Weglot Team