Reviews (1,578)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting international traffic with SEO-friendly features like subdomains and multiple languages, enhancing global accessibility. They value the automatic translation that maintains the brand’s voice and the user-friendly interface that integrates seamlessly. The app efficiently updates translations for new content. Customer support is highly regarded for its quick, effective assistance and clear guidance, aiding merchants in managing multilingual stores.

July 10, 2019

Amazing customer support. The app works as advertised and is priced decently. Manual translation could be smoother, but works fine as is too.

Kolla
Sweden
4 months using the app
August 11, 2022

Great customer support with very quick respond. Also the app is very good for translation of your shop!

DARKSIDE BICYCLES
Germany
4 months using the app
April 23, 2021

We had problems with a language subdomain. This was taken care of by Weglot Elina within a very short time, friendly attentive and actually this would have been our problem, but she took care of it and thus made it her problem. That is customer service! Thank you!

Ayurveda Paradies Schweiz
Switzerland
4 months using the app
December 7, 2020

Amazing tool, it work even with third party app and that is a big point. I wanted to find a solution that work everywhere for all my apps and this is it. No need to search elsewhere :)

PairUp
France
4 months using the app
February 22, 2020

The app works reliably and as described. The easy-to-use frontend enabled us to save a lot of time.
AND the support from weglot is excellent! - Thanks Alexis!

SunValley24
Germany
4 months using the app
November 23, 2021

Nathanael and the Team helped when we had issues - The app working very good, as all apps dont forget to double check languages

KYLTED
France
4 months using the app
April 11, 2017

This APP works perfectly for our requirement, we had been looking for multi language app that is straight forward and simple. Got it installed in few minutes and ready to go. Customer support was amazing, had asked for minor UI changes and it was done by next day morning before i was at office. Highly recommended multi language app. Check https://haute-elan.com to see how it works.

Hautearabia 3
United Kingdom
4 months using the app
September 6, 2022

Fantastic app and helpfull support. The best translation app with hreflang support we have tried. It takes a while for google to catch up with indexing but we are getting good results. Big thanks to Gilles for his help setting up

Alpha Pouch
Belgium
4 months using the app
July 24, 2019

I like app so far. Translations are correct. Contact with support quick and easy. I will just suggest Your to make it clear for customer how Ypu count number of words, if is a all languages together or translation in one go, with no matter for how many languages. Thank You

H&H DUBAIRICHES
Spain
4 months using the app
April 3, 2024

WORST EXPERIENCE EVER. SO MUCH DAMAGE ON MY STORE AND INCOME LOSS!!!

They don’t take any accountability for the mess they make.

My website is down already for 7 days!! I am receiving an error because they messed up my DNS completely and now globally my website is down. I contacted my domain name provider and Shopify and they did everything they could and all settings are correct, but Weglot still holds some kind of access to my website which causes the error even though I deleted everything and completely uninstalled and removed my profile with them.

They don’t take any responsibility and just say it’s not their fault and I need to resolve with Shopify. IT IS 10000% THEIR FAULT and Shopify is also at a loss and can’t do anything further except determine wether they should still allow Weglot on their App Store! As soon as I untoggled the option for Weglot to use subdirectories my website was down and nothing has brought it back yet. They still have not resolved it to this day and every day goes by with us losing a lot of money.

Chatelier
United Kingdom
3 months using the app
Weglot replied April 16, 2024

Hello,

Thank you for taking the time to write a review of Shopify.

We had a chance to discuss further the issue you experienced, and finally it was decided to disable the integration. The issue here was mainly related to the DNS propagation on Shopify's end, and also a cache issue in the whole Shopify process.

Our Support agent kindly helped you to contact the Shopify Support team which fixed all the issues you experienced.
The issue is fixed now.

​Please contact back our team at support@weglot.com so our team members can discuss your concerns in more detail.
You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin

We're remaining at your disposal for any further information,
And wish you a wonderful day,
The Weglot Team