Reviews (1,578)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting international traffic with SEO-friendly features like subdomains and multiple languages, enhancing global accessibility. They value the automatic translation that maintains the brand’s voice and the user-friendly interface that integrates seamlessly. The app efficiently updates translations for new content. Customer support is highly regarded for its quick, effective assistance and clear guidance, aiding merchants in managing multilingual stores.

September 14, 2016

Amazing app and amazing support ! In a few second your shop is translated and you can change translation if need.
If you need help for anything support is incredible. I didn't have time to reply to support and all was done.
Cette application est incroyable et le support aussi. Notre boutique à été traduite en quelque seconde. Vous avez accès aux traductions pour les changer si besoin et le top du top le support. Nous l'avons contacté pour la position du bouton de langue sur la boutique. Je n'ai même pas eu le temps de répondre par mail que tout était fait. Merci

Gothic Chic
France
3 months using the app
Edited February 13, 2019

The tech support help I received to get up and running was very helpful. A really important part, the multilingual search function, works well with this application. A little more costly than the rest, but as usual, you get what you pay for.

Edit 2/13/19: I upgraded my plan, and had quite a difficult integration, I use a lot of apps on my store, but Christophe from WEGLOT tech support was absolutely amazing. Highly recommended company.

I evaluated all the translation apps available here, and WEGLOT was by far the best in meeting all my needs. Costly, but worth it.

Marine Direct Import
United States
3 months using the app
March 9, 2022

Great App to translate your website into many languages. The support is quickly reachable in case of problems and brings real solutions.

ICONIC SNEAKS
France
3 months using the app
October 26, 2023

Does not translate the checkout page anymore since Shopify rolled out the One page checkout. Did not even bother notify the customers about it. No solutions found, team useless. Now the checkout page displays in French for all our worldwide customers. Great !

DeMurin
France
Almost 5 years using the app
Weglot replied December 19, 2023

Hello,

I want to extend my deepest apologies for the inconvenience and frustration caused by the recent issues you encountered with our service, particularly regarding the translation of your checkout page since Shopify's One-page Checkout update. Your feedback is immensely valuable, and I genuinely regret the impact this has had on your customers' experience.

I see our team proposed to help you out, but you did not respond to our email asking for more information to be able to propose a solution for you. We also see you are still using Weglot.

If you still need help, please get in touch with us at support@weglot.com.

Cheers,

The Weglot Team

March 12, 2018

Très bonne appli de traduction, un service client au petit soin. Je recommande !

Yo Ganesh
France
2 months using the app
April 26, 2021

We had issue with the location of the switcher, Weglot’s Elina came to help, and we were amazed by her efficient replies and solutions. She was kind and very helpful, which made us trust Weglot more. A great customer service experience. Thank you for helping us solve the problems!

Loïza Kids
France
2 months using the app
October 13, 2023

The application works too well, I'm very satisfied and the customer service is very responsive! A real pleasure

Citrolle
Switzerland
2 months using the app
November 6, 2023

Good working translator app!

moonbox.de
Germany
2 months using the app
March 30, 2018

Simple to edit translations. Super intuitive tool.
Also amazing support, incredibly quick, helpful and joyful.

Vivabest
Portugal
2 months using the app
June 16, 2018

Excellent app to translate the site, easy interaction and understanding, with the possibility to manually change the translation.
The support service is excellent, the availability, communication and friendliness are a strong point of the team.
I recommend this app as the main translator of the site.

Nohochstore
Switzerland
2 months using the app