Reviews (1,573)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting international traffic with SEO-friendly features like subdomains and subdirectories. Its automatic translation supports many languages and can be manually adjusted. The setup is straightforward, and it integrates well across platforms. Customer support is highlighted as responsive and effective, providing quick solutions and clear guidance, making it a valuable tool for offering a multilingual shopping experience.

November 6, 2020

Great app for translation. The developer is also very helpful in helping me set up the translation button for Mobile.

Vagisan
Singapore
About 5 years using the app
September 20, 2021

Using weglot in our shop, and struggling at times, the Weglot support is very helpful and tries their best to meet the customers needs. Very solution oriented and friendly.

Spect Eyewear
Austria
Almost 5 years using the app
February 6, 2019

Love it! Perfect tool for a quick translation hack. Customer support is also very helpfull. So I would definately recommend this tool.

slic.
Netherlands
Almost 5 years using the app
December 2, 2021

I had some troubleshooting to do and the service here was excellent. Quick response and fixed the issue so easily.

KLO CANADA
Canada
Almost 5 years using the app
January 29, 2021

Great service! I wanted to change the design of the language selector and they did everything for me.

Supra Athlétique
Canada
Almost 5 years using the app
January 20, 2020

Very good translation app! The support ist excellent and quick as well.
I like it an I can recommend Weglot.

MICARO
Austria
Almost 5 years using the app
June 7, 2022

Great App. Incredibly swift and competent customer support. We have been using them for a couple of years now.

mybacs
Germany
Almost 5 years using the app
March 15, 2019

Exactly the translation app I was looking for. You can do a small customization for the look of the language switcher and where to place it on your page. There was a glitch of it not working at first, but Marie was very helpful and knew exactly how to make it run smoothly (tip: do not have animations between pages enabled). Thanks for making this easy!

PureArts
Canada
Almost 5 years using the app
October 26, 2023

Does not translate the checkout page anymore since Shopify rolled out the One page checkout. Did not even bother notify the customers about it. No solutions found, team useless. Now the checkout page displays in French for all our worldwide customers. Great !

DeMurin
France
Almost 5 years using the app
Weglot replied December 19, 2023

Hello,

I want to extend my deepest apologies for the inconvenience and frustration caused by the recent issues you encountered with our service, particularly regarding the translation of your checkout page since Shopify's One-page Checkout update. Your feedback is immensely valuable, and I genuinely regret the impact this has had on your customers' experience.

I see our team proposed to help you out, but you did not respond to our email asking for more information to be able to propose a solution for you. We also see you are still using Weglot.

If you still need help, please get in touch with us at support@weglot.com.

Cheers,

The Weglot Team

Edited July 11, 2016

Great app with great support! I've tried a lot of translation apps and all of them have had major flaws that have meant we couldn't use them. This app doesn't have these flaws. The staff are very helpful - they have Live Chat. The tools included, i.e. searching by terms, bulk replacing & stopping the translation of 'brand' terms that shouldn't be translated are very helpful. If I had one minor niggle it is that the URL isn't translated but they have said that this has been put on the product road map. I would recommend this app.

Crook And Staple Eu
France
Almost 5 years using the app