Reviews (1,578)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting international traffic with SEO-friendly features like subdomains and multiple languages, enhancing global accessibility. They value the automatic translation that maintains the brand’s voice and the user-friendly interface that integrates seamlessly. The app efficiently updates translations for new content. Customer support is highly regarded for its quick, effective assistance and clear guidance, aiding merchants in managing multilingual stores.
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This app works fine for translation but customization does require some CSS knowledge - not ideal for non-technical folks. However, their customer support is super responsive and helpful! They were able to help us sort out any issues pretty fast. Good choice if you use Gempages for your site!
My experince with weglot is very positive ! i found the app very helpfull for translate my ecommerce and when i used the email support it was very very fast !!!
Very good app, nice. The interface is really simple. Customer service very fast and cool! I highly recommend
I use Weglot for translating my product and shipping tracking page to German (from Dutch). Since this is inside the threshold for free tier it helped me to start my shop in three markets at the same time (The Netherlands, Germany, and Austria) with minimum budget spent (zero). In order to make everything look good I had to invest some time in manual translation (~17% of my page is manually translated through a glossary feature which works great). Also, I had a request for translation of a special placement which has been worked on by Weglot support and driven to a resolution very quickly which made me a happy customer. :)
Meilleur application pour la traduction de langue.
Service client irréprochable.
Je recommande.
bad application, overpriced and once you hit over 1 million words, they charge you over 2000.00$ per year. On top of that, I removed the app. almost 2 years ago and still have tags and scripts that mess up my URLs and redirect to 404 dead links. Noone had the decency of reaching out to us to tell us how to uninstall the app correctly and at least mention that if you do not delete the app. many bugs will occur if USA customers log in as their IP is redirected to www.domain.com/en-us/en-us/en/us/en-us and cannot be removed so, you get broken links and we have dropped 50% of our sales becomes of them plus because of their unprofessionalism, we never knew that the site was broken.
Merci Weglot vous êtes vraiment des incompétents. A Canadian VERY unhappy customer.
Hello,
Thank you for taking the time to write a review of Shopify.
It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.
Regarding the code remaining in your admin, please be aware that once the application is uninstalled, an email has been sent to your account's referral email address telling you how to completely uninstall Weglot from your environment. I've sent you in a separate email an example of such an email.
Until recently, Shopify gives us the possibility to automatically delete the code of our application during an uninstallation, and we have already made the necessary changes within our plugin.
Would you like me to personally investigate your admin to make sure that there is no more Weglot-related code?
Please contact our team at support@weglot.com so our team members can discuss your concerns in more detail.
You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin
About the broken URLs, I don't see any active projects in your account anymore, this means that no integration seems to be active and therefore the remaining code in your admin should not have any impact on your URLs. Contacting us back at support@weglot.com, we'd be glad to make further investigations if you'd like us to.
We're remaining at your disposal for any further information,
And wish you a wonderful day,
The Weglot Team
Alexis was very helpful guiding us through Shopify.
The information that was provided was accurate and detailed.
I decided to update my negative review after the negative experience i had with one of Weglot support member. The matter was addressed by the management who reach out to me within 24h in friendly polite way, My technical problem (excluding content from being auto translate) still exist but I hope Weglot will be able to solve it.
Great app for translation. Their support team is also super quick in responding to inquiries and helping you with translation errors (missing translations, coding, formatting, etc.). Highly recommended!
Support team is responsive, the app takes sometime to get set up as machine translation is not perfect so you either have to translate everything yourself or pay for it which is to be expected anyways!
I look forward to seeing if this app brings more international customers to our stores!
Will update this in the future to see if it was worth the work and price! :)