Reviews (1,579)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting international traffic with SEO-friendly features like subdomains and multiple languages, enhancing global accessibility. They value the automatic translation that maintains the brand’s voice and the user-friendly interface that integrates seamlessly. The app efficiently updates translations for new content. Customer support is highly regarded for its quick, effective assistance and clear guidance, aiding merchants in managing multilingual stores.

December 2, 2019

Weglot makes the job at a good pricing.
Obviously there are sometimes little problems or limits, but they superbly cover with a top class support.

Matterhorn Ultraks Store
Switzerland
Over 2 years using the app
June 8, 2021

Great support. Responded within 24 hours with a working solution! Very useful app for multi language stores.

SIDED
Canada
About 1 month using the app
September 2, 2019

Weglot enabled us to run our store with two languages Arabic and English. We did a lot of customization, and we demanded a lot from their support team, they were very responsive via email and Slack and very helpful. The auto translation feature saved us a lot of work!

Bazarcom
Palestinian Territories
About 1 month using the app
June 7, 2018

The service is perfect , thank for everything.

Owowboutique
Canada
About 1 month using the app
August 2, 2018

Great app ever for site translation, the best thing is the edit version. Max from customer support is also very helpful. Keep up the good work guys!

Ishop4less Com
Canada
About 1 month using the app
September 14, 2020

The translations are great and the support is fast. It took a few moments to set it up and nothing else.

iPure fragrances
Italy
About 1 month using the app
December 7, 2018

Still figuring things out as I'm using the app.
Very thankful for the help I got!
Great Customer Support!!

ShopMoyo.nl
Netherlands
Over 2 years using the app
April 23, 2019

A good application even if it's not really as a real translation and you have to check again.
Anyway the application make the job but need to be improved and there is still some bugs

HO KARAN
France
Over 2 years using the app
Edited December 27, 2018

The support team is amazing. Christophe was awesome. He helped me set up the app according to my needs. Look forward to getting more sales next year with this app

My Shopping Bay
Thailand
About 1 month using the app
December 14, 2023

Terrible customer service. We had a small bug and the solution they offered deleted all our manual translations and thus made weeks of work go to waste. Also slows down your website a LOT.

PlusGear
Austria
Over 2 years using the app
Weglot replied December 19, 2023

Dear User,

I want to express my sincerest apologies for the inconvenience and frustration you encountered due to your recent experience with our service. Your feedback regarding the small bug and subsequent loss of manual translations is deeply concerning to us, and I completely understand the frustration caused by this situation.

After an investigation with our team, it seems no manual translations were removed from Weglot's end, and our team did their best to answer all your questions and concerns.

Feel free to contact the support team at support@weglot.com if you wish to have further assistance.

Best,
The Weglot Team