Reviews (1,579)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting international traffic with SEO-friendly features like subdomains and multiple languages, enhancing global accessibility. They value the automatic translation that maintains the brand’s voice and the user-friendly interface that integrates seamlessly. The app efficiently updates translations for new content. Customer support is highly regarded for its quick, effective assistance and clear guidance, aiding merchants in managing multilingual stores.
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simply the best app for translations, very good reactivity from the support and reasonable price. i recommend !
Very nice support from Will, i had a lot of different questions and they all got solved very fast. Additionally this language switcher is operating very fast.
These guys have the best translation App on Shopify ! Topnotch customer service. Thanks for your help when I was struggling with code & stuff ;)
I truly recommand Weglot App for anyone
The app is good really. I used it for more than one year. Extreme accuracy and ability to refine translations.
The only downside is the high pricing. I ended up in paying 100$ per month for a 100 visits per day website. Too high. That made me uninstall the app.
You should also beware that your subscription won't stop just by uninstaling the app. They will continue in charging you if you won't disable it via your weglot account (not that easy).
You should also disable the plan auto-update system. You may end up in paying much more than you planned for that kind of service.
App is extremely good, not cheap but works above all expectation. Customer service is good too, today even exceptional.
Though pricy this gives an easy way to get translations out there. TIp: be sure to exclude reviews from translation to remain in control over the word count
I used this app to help me translate my webpage, it's very easy to use and the support team has been so helpful. I 100% recommend this app.
I am giving 5 stars to Christophe and the team. They did everything I wanted just the way I wanted it, very professional. They answered all of my questions in no time. I think that this is the best support I have ever received for an app!
I have been using this app for a while and now I will be uninstalling it. It basically doesn't work well and it translates only partially. It also adds strange characters to the translation lists, increasing your word count so that you have to upgrade to a bigger plan. Customer support doesn't respond to any support requests.
UPDATE: I have received an email from Karina which blames me for not being happy with the app and leaving a bad review. She says, and I quote, "I wanted to know why you did not contact us directly and instead left this review?" So there is nothing wrong with the app and I have to be happy with it. Also, she chases me only 6 hours later saying "I wanted to follow up on the below message and see if you remove the review." Karina, I had contacted you twice through the webchat on the app, that's why. Your approach to feedback has been really terrible.
We are sorry you feel this way but asking you to contact us if you are having issues is not in any way blaming you. It is normal to ask a user to contact us if they do not understand certain aspects of how our app functions instead of leaving a negative review on issues that are actually fixable. So other users reading this understand that your issues were resolvable:
Here is the answer to your statements:
-We have responded to all your messages; the last one being in December. There were NO unanswered messages from our team.
-The reason your site is not translating completely is that you are over the limit of your plan and not the app not functioning.
-Can you give me an example of strange characters?
Also, we do not have some mechanism that randomly adds characters to your site to scam you. We are a reputable company and wish to remain that way. We translate everything that is in your source code.
We wish you the best in all your future endeavors.
The team is OK, but it took us almost 3 weeks to make it somehow work.
Half the text we had to translate manually, which was not an issue. The biggest problem was that half the text we couldn't find at all, and couldn't translate. Then we had to contact their helpdek. It was lots of back and forth.