Reviews (1,573)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting international traffic with SEO-friendly features like subdomains and subdirectories. Its automatic translation supports many languages and can be manually adjusted. The setup is straightforward, and it integrates well across platforms. Customer support is highlighted as responsive and effective, providing quick solutions and clear guidance, making it a valuable tool for offering a multilingual shopping experience.

January 14, 2022

easy, fast and great translation ... absolute great support from the weglot team, many thanks again.

BOOKHOOVER
Germany
3 days using the app
Edited June 11, 2019

Quelques beugs de traduction de temps en temps, mais sav très pro et rapide.
Je remercie l'équipe pour l'aide.

vapchill
France
3 months using the app
January 23, 2023

Super service client, ils m'ont bien aidé à installer l'application car j'avais quelques difficultés. Les traductions sont tops, je recommande !

Coralie Masson
France
3 days using the app
Edited May 29, 2020

J’ai contacté le support client et je confirme qu’il est réactif aux demandes. Je conseil d’utiliser cette application.

VIPSHOPCAMPUS
France
3 days using the app
May 30, 2017

easy to use, great support, help us customize the look of the language switch.

Toruandnaoko
Chile
3 days using the app
February 1, 2019

Great app and amazing support! They solved a little bug in less than 5 minutes over email. I highly recommend Weglot.

Boréas Technologies
Canada
3 days using the app
April 6, 2020

The free trial is not a free trial. You download, you get charged for a month even after 1h of use when you discover that it doesn't work. Thank you Weglot for stealing me 22$.

Innovation bar
France
2 months using the app
Weglot replied April 7, 2020

Hi Thomas,

We are sorry you feel this way but there is indeed a free trial so we are not sure what you are speaking of. You have 10 days free and then if you have less than 2k words, it remains free. If not, your translations are paused. You only wrote to us and said " I don't understand how it works" which we then answered offering help. You did not respond. So this is a situation where we can help you use the app and not a matter of it not working. ABOUT THE CHARGE: there is no way we can charge you unless you add your card on your own as the trial plan does not request a card. We didn't steal your money when you are then one who subscribed.

Edited September 24, 2019

Excellent service. I had some bugs on my website after installing the app, but they were fixed in no time by Weglot's customer service.

Wambu
Belgium
3 days using the app
October 24, 2017

Very useful application, easy to use, and to generate more traffic on our website. In addition, impeccable customer service. Bravo

Cadeau Gourmand
Canada
3 days using the app
April 22, 2020

The app does exactly what is advertised, and the customer service is beyond helpful.

We've exchanged numerous emails, and every single one was polite, on point, and above all, helpful, and all of this as a free plan.

That needs to be said and praised.

I'm very happy with the app!

If I had one gripe, it would be that the Portuguese language only has Brazilian Portuguese, with the Brazilian flag as an option, but that is so common across so many apps and products, that it needs to be considered nitpicking.

Braaaaaapp
Portugal
3 days using the app