Reviews (1,511)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its automatic translation feature, beneficial for international trade. It supports multiple languages and allows manual adjustments. The app is praised for its seamless operation, speed, and SEO-friendly features. Merchants report increased international traffic after using it. Customer support is commended for its responsiveness and effectiveness. The app is easy to use with clear instructions and troubleshooting resources. It's reported to positively impact businesses by making content accessible in multiple languages.
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Amazing support! Quick response and very easily understood fix on the errors on our website! Guillaume has been such a great help! our site is now working smoothly with good english translation!
Bug et ne débloque pas les fonctionnalités lorsque l'abonnement est payé. A ce jour je n'ai pas trouvé comment traduire ma page Checkout X. Bonne idée mais inutilisable pour moi
Excellent quality translations, our site is bilingual english and french. Fast and competent support. Very good experience with this app so far
Attenzione, la traduzione su alcuni temi non è delle migliori, crea casino con css.
Inoltre non traduce il checkout.
Hi,
Weglot Support Here. Thank you for taking the time to write a review of Shopify.
It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.
About the CSS, Weglot tries to only replace the text into your translated version so our product shouldn't break any CSS on your translated version.
Note that sometimes adjustments can be required depending on the way the theme has been developed and the way Weglot works.
We are not able to find any conversation with our Support team about the specific behavior you're experiencing.
In this case, be sure that our Support team is always glad to provide help to make the experience with our product as good as possible.
We'll be really glad to try fixing the behavior you're experiencing. To do so, could you let us know when could we investigate further on your website?
About the checkout, for your information, checkout pages won't be detected by Weglot as they belong to another domain.
These pages are hosted by Shopify itself, translations are directly handled on its side, as translations are actually coming from the theme.
That's why the language switcher isn't visible on the checkout pages.
Weglot, by its side, allows displaying the checkout in the right language for the visitor, regarding the language used on the page before the checkout, thanks to a mechanism we manage.
Weglot just allows the checkout to be displayed in the theme language related to the language used on the page before the checkout. It means that the translation isn't managed by Weglot, but Weglot just calls the theme in another language.
That being said, the checkout should appear translated on the translated version and we'll be glad to also investigate further if you could let us a chance to improve your experience.
Please contact our team at support@weglot.com, and ask for Chris, our Head of Support, so we can discuss your concerns in more detail.
Best,
The Weglot Team
why did the apps say it's free when they ask you to subscribe to a 10 days free trial? I don't trust this app, it's not honest.
The app was very useful for me to install my store an extra language (EN). It was easy to configure and customize. And they have very quick and useful support
team as well. The translations accuracy should be better. It is 7/10 from Turkish to English. But stil nice job.
Only 2000 words on the free plan. That means each time a word is loaded on the screen it counts towards the 2000 words. A couple of users on your site can go through that in a few minutes and after that, it doesn't even keep the manual translations after you fixed all the terrible machine translations. I could understand paying for multi-languages but never for a single language.
Horrible App. It doesn't work well and they increase the amount of translated words just to force you to upgrade and pay. Don't recommend at all.
We attempted to contact you on two different occasions to see what issues you were experiencing as you did not contact our support team for help. We do not increase the amount of translated words to make any user upgrade or pay. Translated words are directly pulled from your site and are easily able to be reviewed in your translations list. You also have the ability to exclude content from being translated if you wish to stay on the current plan of choice. If you need further help, we are always here to answer your questions.
Very bad experience! Hard to set up and i cant even find anyone to help. I upgraded to the business plan and selected 5 language turns out all of them translated in chinese only! i tried uncountable times to fix it but still not working, they turned into half german and half chinese, English seems like gone forever! Definitely UNRECOMMENTED.
Marie from support replied to my request for help within 4 minutes and managed to solve the problem with me. Very helpful and friendly.