Reviews (1,511)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automatic translation feature, beneficial for international trade. It supports multiple languages and allows manual adjustments. The app is praised for its seamless operation, speed, and SEO-friendly features. Merchants report increased international traffic after using it. Customer support is commended for its responsiveness and effectiveness. The app is easy to use with clear instructions and troubleshooting resources. It's reported to positively impact businesses by making content accessible in multiple languages.

July 12, 2022

App is not compatible with native functions of the Split theme and the support team luckily responds with a message every few hours to ask for more explanation then do nothing about it. After 6 hours of trying to integrate the native language selector of the theme with this app i keep asking the support for a refund to be able to use a better app and i have no answers. NOT WORTH THE MONEY! ANY OTHER APP CAN GIVE THE SAME FUNCTIONS AT LESS TROUBLE!

mundogafas.es
Spain
About 6 hours using the app
Weglot replied July 12, 2022

HI,

We are so sorry to see you had all the struggles but after a quick review, I can see our team continued to respond to you with no answer. We sent a total of 4 responses in one day hoping to get this resolved but there was no reply from you. You were also refunded.

We wish you the best!
THE WEGLOT TEAM

June 4, 2018

good tool & service - works as excepted!

Hayoun Vertriebs Gmbh
Germany
14 minutes using the app
October 6, 2019

I lost a lot of time trying other apps. If only I had tried Weglot earlier. This app is amazing!!!!!

Société de protection et d'aménagement de l'Île aux Pommes
Canada
13 minutes using the app
Edited December 13, 2020

I would have loved to rate it 5 stars but I have 2 problems with Weglot. First, is that it doesn't translate everything on my site no matter how much I tried to meddle with it.
The second thing is, that I sent a couple of emails to support requesting help with the above problem I mentioned and I have never got even one response from support.

Mozato
Romania
About 3 hours using the app
August 22, 2019

This is the worst company ever. I tried it out and the manual translation function is really bad. I have some pages from my attorney, already translated. They are very long so I wanted to just copy and paste. But this is not possible. You have to copy every paragraph and heading one by one. You can't find any support to this topic on their website. Ok, I removed the app and told them my reason. Their answer was: Hey could you please tell us your reason?? And then the best ... To remove the app fully, they send you a instruction with 8 points??!!

Watches - OPD
Germany
About 4 hours using the app
Edited February 12, 2019

Lesser then one star! this app is fukking trash it didnt allow to translate the language as you want. Now I delete it and my site is still in this crap translation mode and I cant change anything more because the change icon is deleted. I freak out!

All the other reviews are fake...

Royalcartels
Germany
About 2 hours using the app
Weglot replied March 26, 2019

You contacted us once about your translations but once we reached out, we did not receive a response in order to help you out. You are able to translate the language as you please with the visual editor or in the translations list. If you need assistance with removing Weglot, we are always here to help our users.

Edited April 27, 2019

I don't know what planet these people come from to charge 99 euro per year - and that's the starter package - to translate only 1 language up to 10,000 words. The pricing is absolutely ridiculous. They live in fairyland. Something like this should be priced max 20 euro per year and include all languages.

The Perfumerie
United Kingdom
About 1 hour using the app
Weglot replied May 6, 2019

Hello,
We attempted to contact you on April 29th to help you out with the pricing as we would be more than happy to help you out the best way we can :) We know we are priced higher than most apps, but we have worked hard to develop the best technology out there to make your site multilingual. Feel free to contact us at support@weglot.com if you need anything! Here to help.

October 25, 2018

There are problems with translation and I can not delete the application unfortunately .............................

Gndor
United States
41 minutes using the app
November 10, 2017

I have tried using this app more than once. it does not work and slows down and messes up my whole site so i have to install an old theme again just so my website will work.

My Celebrity Closet
Ireland
28 minutes using the app
September 29, 2017

changed my menu items location when translated in Arabic

Bringystore1
Egypt
27 minutes using the app