Reviews (1,573)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting international traffic with SEO-friendly features like subdomains and subdirectories. Its automatic translation supports many languages and can be manually adjusted. The setup is straightforward, and it integrates well across platforms. Customer support is highlighted as responsive and effective, providing quick solutions and clear guidance, making it a valuable tool for offering a multilingual shopping experience.

Edited December 21, 2019

Bug et ne débloque pas les fonctionnalités lorsque l'abonnement est payé. A ce jour je n'ai pas trouvé comment traduire ma page Checkout X. Bonne idée mais inutilisable pour moi

Swanlee
France
3 days using the app
September 23, 2021

Excellent quality translations, our site is bilingual english and french. Fast and competent support. Very good experience with this app so far

Atelier Motosport
Canada
About 2 hours using the app
June 19, 2019

why did the apps say it's free when they ask you to subscribe to a 10 days free trial? I don't trust this app, it's not honest.

Varifetish Store
Canada
2 days using the app
September 21, 2019

Only 2000 words on the free plan. That means each time a word is loaded on the screen it counts towards the 2000 words. A couple of users on your site can go through that in a few minutes and after that, it doesn't even keep the manual translations after you fixed all the terrible machine translations. I could understand paying for multi-languages but never for a single language.

Mukimuki
United States
1 day using the app
Edited December 13, 2019

The app was very useful for me to install my store an extra language (EN). It was easy to configure and customize. And they have very quick and useful support
team as well. The translations accuracy should be better. It is 7/10 from Turkish to English. But stil nice job.

Lovinart
Türkiye
1 day using the app
February 27, 2019

Horrible App. It doesn't work well and they increase the amount of translated words just to force you to upgrade and pay. Don't recommend at all.

Woman of Vegan
Germany
1 day using the app
Weglot replied March 26, 2019

We attempted to contact you on two different occasions to see what issues you were experiencing as you did not contact our support team for help. We do not increase the amount of translated words to make any user upgrade or pay. Translated words are directly pulled from your site and are easily able to be reviewed in your translations list. You also have the ability to exclude content from being translated if you wish to stay on the current plan of choice. If you need further help, we are always here to answer your questions.

November 2, 2019

Very bad experience! Hard to set up and i cant even find anyone to help. I upgraded to the business plan and selected 5 language turns out all of them translated in chinese only! i tried uncountable times to fix it but still not working, they turned into half german and half chinese, English seems like gone forever! Definitely UNRECOMMENTED.

Shantiyogi
Hong Kong SAR
About 16 hours using the app
May 9, 2019

Marie from support replied to my request for help within 4 minutes and managed to solve the problem with me. Very helpful and friendly.

Laia's Organic
Germany
17 minutes using the app
July 12, 2022

App is not compatible with native functions of the Split theme and the support team luckily responds with a message every few hours to ask for more explanation then do nothing about it. After 6 hours of trying to integrate the native language selector of the theme with this app i keep asking the support for a refund to be able to use a better app and i have no answers. NOT WORTH THE MONEY! ANY OTHER APP CAN GIVE THE SAME FUNCTIONS AT LESS TROUBLE!

mundogafas.es
Spain
About 6 hours using the app
Weglot replied July 12, 2022

HI,

We are so sorry to see you had all the struggles but after a quick review, I can see our team continued to respond to you with no answer. We sent a total of 4 responses in one day hoping to get this resolved but there was no reply from you. You were also refunded.

We wish you the best!
THE WEGLOT TEAM

June 4, 2018

good tool & service - works as excepted!

Hayoun Vertriebs Gmbh
Germany
14 minutes using the app