Reviews (1,590)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for expanding into international markets with its effective multi-language support and SEO-friendly features like subdomains. They praise its automatic content detection and translation, customizable to match brand tone, and seamless Shopify integration. The customer support is noted for its responsiveness and helpfulness in providing clear instructions and custom solutions, significantly enhancing business expansion and customer satisfaction.

June 6, 2024

not good app

multishop
Canada
14 days using the app
Weglot replied June 7, 2024

Hi,

Weglot Support here, we hope you are having a great day.

Thanks a lot for taking the time to write a review.
I'm sorry if your Weglot experience doesn't suit you.
I ...

May 5, 2024

says free plan available but its only for 10 days

My Store
Spain
9 minutes using the app
Weglot replied May 7, 2024

Hi, Weglot Support here, we hope you are having a great day.

Thanks a lot for taking the time to write a review.

In fact, at the end of your 10-day trial period, your account ...

December 24, 2022

Do not use this app, it never translates my company name properly. Every single time I add a new product, I must open the app and fix the way that my company name is spelled. It can't even translate the word "meters" properly. I have changed specific words so many times it feels like at this point the app is just not saving what im fixing, and I have to constantly re-do it. This is by far the ...

زخــارف
Saudi Arabia
About 5 years using the app
Weglot replied December 26, 2022

Hi زخــارف,

Thank you for taking the time to write a review. I am so sorry to hear about your negative experience. We’d like to know more about your situation, but we cannot ...

October 26, 2023

Does not translate the checkout page anymore since Shopify rolled out the One page checkout. Did not even bother notify the customers about it. No solutions found, team useless. Now the checkout page displays in French for all our worldwide customers. Great !

DeMurin
France
Almost 5 years using the app
Weglot replied December 19, 2023

Hello,

I want to extend my deepest apologies for the inconvenience and frustration caused by the recent issues you encountered with our service, particularly regarding the ...

June 30, 2023

Been using this app for years, but we decided eventually to uninstall it. The app is extremely expensive in comparison with much more modern apps that offer 5 to 10 times more languages and words in much less price. Very limited in regards to deep machine translations. The support/company's management seems to be careless to respond, if they ever responded at all.

Arabian Shopping Zone
Sweden
About 4 years using the app
Weglot replied July 13, 2023

Hi,

Thank you for taking the time to write a review of Shopify.

It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, ...

May 18, 2023

bad application, overpriced and once you hit over 1 million words, they charge you over 2000.00$ per year. On top of that, I removed the app. almost 2 years ago and still have tags and scripts that mess up my URLs and redirect to 404 dead links. Noone had the decency of reaching out to us to tell us how to uninstall the app correctly and at least mention that if you do not delete the app. many ...

FANABOX™
Canada
About 3 years using the app
Weglot replied May 22, 2023

Hello,

Thank you for taking the time to write a review of Shopify.

It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we ...

November 1, 2023

Even though I uninstalled it, the charges continue. Subscription scam?

ROOTOTE GALLERY_EDITION
Japan
About 3 years using the app
Weglot replied January 23, 2024

Hi ROOTOTE GALLERY_EDITION,

We are sorry to hear you had an issue with Weglot. We manage subscriptions the same way you do on your phone. You need to cancel your plan when ...

Edited October 4, 2019

We have a problem Weglot for several weeks. There are translations in all kinds of languages that we don't even use on our website. The translations are added automatically and we are not able to stop this from happening. This makes it a hassle for our translator and messes up our statistics. The customer service is not able to solve the problem.

Reboots Shop
Germany
Almost 3 years using the app
February 27, 2020

attention quand vous enlevez l application il continu a prendre votre argent, de plus ca fonctionne juste pour la base de shopify

Kustom Sportswear
Canada
Almost 3 years using the app
December 14, 2023

Terrible customer service. We had a small bug and the solution they offered deleted all our manual translations and thus made weeks of work go to waste. Also slows down your website a LOT.

PlusGear
Austria
Over 2 years using the app
Weglot replied December 19, 2023

Dear User,

I want to express my sincerest apologies for the inconvenience and frustration you encountered due to your recent experience with our service. Your feedback ...