Reviews (1,590)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for expanding into international markets with its effective multi-language support and SEO-friendly features like subdomains. They praise its automatic content detection and translation, customizable to match brand tone, and seamless Shopify integration. The customer support is noted for its responsiveness and helpfulness in providing clear instructions and custom solutions, significantly enhancing business expansion and customer satisfaction.

May 15, 2021

This app works fine for translation but customization does require some CSS knowledge - not ideal for non-technical folks. However, their customer support is super responsive and helpful! They were able to help us sort out any issues pretty fast. Good choice if you use Gempages for your site!

辣太后 Empress Hot Sauce
Taiwan
Over 3 years using the app
Edited October 15, 2020

I decided to update my negative review after the negative experience i had with one of Weglot support member. The matter was addressed by the management who reach out to me within 24h in friendly polite way, My technical problem (excluding content from being auto translate) still exist but I hope Weglot will be able to solve it.

PapayaOslo
Norway
Over 3 years using the app
September 4, 2020

I like the app, just had some trouble starting it, not knowing that I had to go through the pages to have them translated... And to install the app, I had this roaming page about installation... It lasted several days like this, not knowing what to do.
The support I received from Guillaume was fast and effective, so thanks to him!

Hic&Nunk
France
About 3 years using the app
February 25, 2020

Great app, the best I have tried, but of course, it is not the perfect translator, as you must check everything is correct but it is very helpful for big web sites when you need to have it in different languages. It can be better making it easier to erase the useless translations like numbers.

The best thing about this is the GREAT and PROACTIVE customer service, giving you the best answer in a ...

IBERICA VACUUM
Spain
About 3 years using the app
August 10, 2022

Great customer service! Although the app itself is not so user friendly. But they respond my email with no delay.

Beauty & the Lion | Interlaken
Switzerland
About 3 years using the app
September 9, 2021

Overall very happy, specially with customer service and Jeremy. Every little question or issue we have had, he has solved really fast and efficiently!

Mon&Pau
Spain
Almost 3 years using the app
Edited September 5, 2022

Very good app and very good support. If there is a bug - a thing that can happen in seldom cases - the team is ready and available to fix it. Apart from duplicating stores in other languages, I guess this is the best translation app. Used langify before, which created too many problems.

Angles90® Europe
Italy
Almost 3 years using the app
December 2, 2019

Weglot makes the job at a good pricing.
Obviously there are sometimes little problems or limits, but they superbly cover with a top class support.

Matterhorn Ultraks Store
Switzerland
Over 2 years using the app
December 7, 2018

Still figuring things out as I'm using the app.
Very thankful for the help I got!
Great Customer Support!!

ShopMoyo.nl
Netherlands
Over 2 years using the app
April 23, 2019

A good application even if it's not really as a real translation and you have to check again.
Anyway the application make the job but need to be improved and there is still some bugs

HO KARAN
France
Over 2 years using the app