Reviews (1,573)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting international traffic with SEO-friendly features like subdomains and subdirectories. Its automatic translation supports many languages and can be manually adjusted. The setup is straightforward, and it integrates well across platforms. Customer support is highlighted as responsive and effective, providing quick solutions and clear guidance, making it a valuable tool for offering a multilingual shopping experience.

September 6, 2021

Great app that translates our entire website but specifically great customer service that always replies very quickly and always goes out of their way to help & fix issues

dstinctive
Italy
Almost 4 years using the app
September 19, 2020

I was hesitating between several translation options, but during my exploration 1 company stood out above all the rest. The quick, efficient, and thorough communication provided by Alexis at Weglot made my decision easy. Alexis provided troubleshooting and tailored guidelines that walked me through and allowed me to overcome the obstacles that I was facing during set-up process due to an outdated Macbook. Weglot has been a thoroughly positive experience, and I strongly recommend them!

Canada Bonsai
Canada
Almost 4 years using the app
Edited January 14, 2020

A great app, the team has been very helpful and comprehensive, I would recommend the app to everybody !

CARRON
France
Almost 4 years using the app
Edited March 16, 2020

Customer service from the team is very fast and helpful. Still waiting for translated pages to be indexed but overall the app works quite well so far.

Everdeep Men
Hong Kong SAR
Almost 4 years using the app
Edited May 28, 2024

The support team is very responsive. We have received help as quick as possible and the problem was solved in less than 1 day.

Caffè a Casa
Austria
Almost 4 years using the app
Edited October 8, 2020

UPDATE - Oct 2020: Emile has been a true asset to us, helping us whenever we had questions and especially with specific requests. Great tool and even better support! Highly recommended!
OLD - Even though there is a lack of notification translation within this app (they provide another easy way to do it), it seems that everything else was tough of! It's nearly perfect and when you encounter an exception, their team is quick and efficient to find an answer that works for you. They only need to fine tune some little things and this app could be the ONLY one out here that does the job.
Big plus for us : they also speak french! Chapeau à Christophe, Marie et Remy qui se sont bien relayés pour nous aider!

COOKINA
Canada
Almost 4 years using the app
April 14, 2021

Using the app since 1 year.
Automatic translation has an excellent quality and the support is great.
Had one ticket and the problem was solved within 10minutes after sending an email.

Beyond Nutrition
Luxembourg
Almost 4 years using the app
June 11, 2020

Christopher such a legend at support, imagine being stuck with this for days just to find out he solves it after 5 minutes.

ComfortGamers
Sweden
Almost 4 years using the app
Edited January 10, 2019

Once again, wish-thinking support from Christophe from Weglot. I sent him a single e-mail with stuff that had to be corrected, and the next e-mail i received was, that it had been fixed.

Pasabags
Denmark
Almost 4 years using the app
Edited November 5, 2021

Great app and amazing customer support! Super fast communication and workflow! Jeremie was an amazing help and solved my problem within minutes.

877 Workshop
Germany
Over 3 years using the app