Reviews (860)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective management of multilingual websites, highlighting its ease of use and seamless Shopify integration. It offers automatic, real-time translations with options for customization, helping maintain brand consistency. Customer support is praised for being responsive and providing tailored solutions. Some merchants also noted improvements in international SEO rankings. Despite concerns about cost, many feel the investment is justified by the app's ability to expand international reach.
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My experince with weglot is very positive ! i found the app very helpfull for translate my ecommerce and when i used the email support it was very very fast !!!
The app is great to translate text automatically, we could translate in 3 languages in a few days. Sometimes it's tricky (for video integrated inside a theme or video block) but the support was here to write the code for us quickly and efficiently
Great app for translation. Their support team is also super quick in responding to inquiries and helping you with translation errors (missing translations, coding, formatting, etc.). Highly recommended!
Support team is responsive, the app takes sometime to get set up as machine translation is not perfect so you either have to translate everything yourself or pay for it which is to be expected anyways!
I look forward to seeing if this app brings more international customers to our stores!
Will update this in the future to see if it was worth the work and price! :)
Very well attended by John....................................................................................................
Had my wish list fulfilled in handling model names to be excluded from translation and few other tailored translations. Concise and replied on the same day, thank you Alexis.
Customer support is great. The app works well and Guillaume helped me so much to understand its functionality.
Great app and great service! We needed some assistance and they really helped us out via email. These guys are amazing.
Très bon service simple d'utilisation et service technique réactif je conseille l'appli.
bad application, overpriced and once you hit over 1 million words, they charge you over 2000.00$ per year. On top of that, I removed the app. almost 2 years ago and still have tags and scripts that mess up my URLs and redirect to 404 dead links. Noone had the decency of reaching out to us to tell us how to uninstall the app correctly and at least mention that if you do not delete the app. many bugs will occur if USA customers log in as their IP is redirected to www.domain.com/en-us/en-us/en/us/en-us and cannot be removed so, you get broken links and we have dropped 50% of our sales becomes of them plus because of their unprofessionalism, we never knew that the site was broken.
Merci Weglot vous êtes vraiment des incompétents. A Canadian VERY unhappy customer.
Hello,
Thank you for taking the time to write a review of Shopify.
It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.
Regarding the code remaining in your admin, please be aware that once the application is uninstalled, an email has been sent to your account's referral email address telling you how to completely uninstall Weglot from your environment. I've sent you in a separate email an example of such an email.
Until recently, Shopify gives us the possibility to automatically delete the code of our application during an uninstallation, and we have already made the necessary changes within our plugin.
Would you like me to personally investigate your admin to make sure that there is no more Weglot-related code?
Please contact our team at support@weglot.com so our team members can discuss your concerns in more detail.
You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin
About the broken URLs, I don't see any active projects in your account anymore, this means that no integration seems to be active and therefore the remaining code in your admin should not have any impact on your URLs. Contacting us back at support@weglot.com, we'd be glad to make further investigations if you'd like us to.
We're remaining at your disposal for any further information,
And wish you a wonderful day,
The Weglot Team