Reviews (1,572)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting international traffic with SEO-friendly features like subdomains and subdirectories. Its automatic translation supports many languages and can be manually adjusted. The setup is straightforward, and it integrates well across platforms. Customer support is highlighted as responsive and effective, providing quick solutions and clear guidance, making it a valuable tool for offering a multilingual shopping experience.

January 13, 2022

Le staff et notamment Zoé a été très très réactive. Approche pédagogique, on vous explique comment faire et ça c'est excellent vraiment. C'est ça qui nous a convaincu, rapidité des réponses pour résoudre nos problèmes avec efficacité. Après, l'app a quand même des défauts qui mériteraient des améliorations pour que ce soit un incontournable : - le visual editor n'est pas fonctionnel selon le type de site (donc pour nous c'est pas la peine)
- le glossary rules a une logique où il faut supprimer les traductions pour les rentrer dans un autre ordre afin que les traductions avec combinaisons de mots fonctionnent correctement. - le nombre de mots est trop restreint en fonction du tarif des offres
Merci encore à Zoé pour son aide précieuse !

MJN-STORE.COM
France
9 months using the app
May 16, 2022

Ho usato quest’app per un’unica traduzione in Italiano,a volte da qualche problemino,facendo sparire il carrello nell’ header,ma con l’aiuto dell’assistenza si risolve sempre tutto

DON PETS
Italy
8 months using the app
Edited November 29, 2018

This app has an important asset, and that's SEO built-in. If you wish to install it, do it foremost for this feature.

Prime Desire
Lithuania
8 months using the app
February 22, 2021

Awesome customer service ! The app doesn't always translate perfectly and have some issue some times but they answer really fast to get help. Really recommend.

Caméléon
Canada
8 months using the app
Edited April 8, 2021

The app works differently from Shopify's language setting, making it a little bit difficult for people like me with barely any coding skill, and requires more time at beginning to figure out how does it work. I'm still rating it at least 4 stars partly because of the assistance from Albane, one of their support team members. With his patience and efforts, a lot of issues were solved, and I also kind had a quick tutorial from him about how to setup the app in the way I want. I would really want to rate it a 4.5 because I think it's still kind pricey based on how the app calculate the words being translated. Overall it's a good app.

Phiau Phiat
Taiwan
7 months using the app
Edited September 18, 2018

Great service and language app! Shout out to Max for the extra effort.
Will be using this app to build international markets

KustomerKinetics
United States
6 months using the app
Edited April 1, 2019

Very simple to understand and use; perfect assistance for any doubt. Machine translations are a very good starting point and can all be manually modified. Great!

Agorà
Italy
6 months using the app
October 25, 2018

This app is very Helpful! Good service ! Got some issues figuring out how it works but they helped me a lot ! Thank you Karina.

KATE CHAREIL
France
5 months using the app
July 19, 2021

Reactive and good support team, I recommend. For the translation, it's not perfect, but it's easy to correct mistakes on it.

Healsyshop
Japan
5 months using the app
August 27, 2019

Used this app to translate our page into Russian. Really liked the working layout and how easy it is to go in and make quick changes. Customer support are totally on the ball and were very helpful! Some translations were wrong and we had to use a translator to get everything right but that is to be expected from any translation software. Would recommend.

Puriti
United Kingdom
5 months using the app